Search found 6 matches

by aargles
Fri Feb 06, 2026 10:09 am America/New_York
Forum: Home
Question: Issues fetching metadata when requesting download
Replies: 11

Re: Issues fetching metadata when requesting download

Hello,

I've created another project, same constraints so deleting and restarting the project I'm now able to download the data.

Thanks for your help!

Arthur
by aargles
Wed Feb 04, 2026 5:56 am America/New_York
Forum: Home
Question: Issues fetching metadata when requesting download
Replies: 11

Re: Issues fetching metadata when requesting download

Hello, I've tried cutting it down to ~500 granules. Unfortunately, I'm still getting this error.
by aargles
Mon Feb 02, 2026 4:53 am America/New_York
Forum: Home
Question: Issues fetching metadata when requesting download
Replies: 11

Re: Issues fetching metadata when requesting download

Hi Brett, Thanks for getting back again, unfortunately waiting doesn't seem to work for me. I believe the second dataset is potentially an artefact appearing of not being able to collect the metadata. I have only selected the GEDI data, interestingly though it appears that the issue is not limited t...
by aargles
Thu Jan 29, 2026 10:49 am America/New_York
Forum: Home
Question: Issues fetching metadata when requesting download
Replies: 11

Re: Issues fetching metadata when requesting download

Hi Brett,

It's the step when we're choosing how to download the data. I've attached a screenshot of the error.

Cheers,

Arthur
by aargles
Thu Jan 29, 2026 3:44 am America/New_York
Forum: Home
Question: Issues fetching metadata when requesting download
Replies: 11

Re: Issues fetching metadata when requesting download

Hello Brett,

Thanks for the reply, I am using the Earthdata Search interface.

Arthur
by aargles
Tue Jan 27, 2026 4:41 am America/New_York
Forum: Home
Question: Issues fetching metadata when requesting download
Replies: 11

Issues fetching metadata when requesting download

Dear all, I have been having trouble getting a download ready with a red "Something went wrong fetching collection metadata" header. I have tried refreshing the page and I don't think there is a relevant alert. Here are my project details: 1. Name: INFER DEMOGRAPHY 2. Collection: GEDI L2B ...