Search found 77 matches

by alaroy
Mon Sep 11, 2023 1:44 pm America/New_York
Forum: Questions/Comments
Question: Bearer token API
Replies: 1

Bearer token API

I noticed that an API has been set up for managing earth data bearer tokens which is described here: https://urs.earthdata.nasa.gov/documentation/for_users/user_token I'm having trouble getting the /api/users/tokens request to work even when using credentials that work fine when I log into earthdata...
by alaroy
Mon Feb 27, 2023 9:44 am America/New_York
Forum: Questions/Comments
Question: MODISA and MODIST L1A data not posting
Replies: 2

Re: MODISA and MODIST L1A data not posting

Tommy,

Thank you for your reply.

Unfortunately I'm not seeing any new MODIS A or T L1A data on the website of via our subscriptions. Perhaps some step in the processing needs to be "poked", please?

Thank you in advance for your further help with this!

-Andrew L.
by alaroy
Sun Feb 26, 2023 10:48 am America/New_York
Forum: Questions/Comments
Question: LANCE NRT no update
Replies: 6

Re: LANCE NRT no update

We are experiencing the same problem. We usually retrieve data from https://nrt3.modaps.eosdis.nasa.gov/archive/allData/61/MYD01/ https://nrt3.modaps.eosdis.nasa.gov/archive/allData/61/MYD03/ https://nrt3.modaps.eosdis.nasa.gov/archive/allData/61/MOD01/ and https://nrt3.modaps.eosdis.nasa.gov/archiv...
by alaroy
Sun Feb 26, 2023 10:33 am America/New_York
Forum: Questions/Comments
Question: MODISA and MODIST L1A data not posting
Replies: 2

MODISA and MODIST L1A data not posting

There has been no new data posted under https://oceandata.sci.gsfc.nasa.gov/directdataaccess/Level-1A/Aqua-MODIS/2023/ or https://oceandata.sci.gsfc.nasa.gov/directdataaccess/Level-1A/Terra-MODIS/2023/ since day 55 (which was 2023-02-24). Could someone at OBPG please look into it? Thank you! -Andrew...
by alaroy
Thu Feb 02, 2023 10:39 am America/New_York
Forum: Questions/Comments
Question: OBDAAC Subscriptions issue
Replies: 6

Re: OBDAAC Subscriptions issue

Tommy / John, Thank you for looking into that! That would explain it. I just confirmed all of my subscriptions, hopefully we'll start getting data again soon. I didn't get the email I usually see about needing to confirm. How often do they have to be confirmed? I'll set an item in my calendar to rem...
by alaroy
Thu Feb 02, 2023 9:28 am America/New_York
Forum: Questions/Comments
Question: Unable to reach PODAAC
Replies: 3

Unable to reach PODAAC

I have been trying to reach PODAAC since 1/28/2023 about missing OSTIA sea surface temperature data. At least two emails to podaac@podaac.jpl.nasa.gov have not received any response. (There is a note on their main page saying "We are currently experiencing an issue with our mail server" so...
by alaroy
Thu Feb 02, 2023 8:51 am America/New_York
Forum: Questions/Comments
Question: OBDAAC Subscriptions issue
Replies: 6

Re: OBDAAC Subscriptions issue

Tommy,

Yes that would probably help! Sorry I didn't think of that when originally posting.

Some affected subscription ID's are:
2178
2179
2180
2348
2908
2909

Thank you in advance for looking at it!
-Andrew L.
by alaroy
Wed Feb 01, 2023 10:03 pm America/New_York
Forum: Questions/Comments
Question: OBDAAC Subscriptions issue
Replies: 6

OBDAAC Subscriptions issue

Is there a problem with the subscriptions on OBDAAC?

We haven't gotten any new L2 files since 2023-01-31 at 12:28 UTC. This includes several permutations of MODIS, both VIIRS instruments, Plankton and SST.

If OBPG not already aware of this could someone please investigate? Thank you!
by alaroy
Wed Jul 20, 2022 11:18 am America/New_York
Forum: Questions/Comments
Question: Missing MODIS L1A files in our subscription since 2 days
Replies: 7

Re: Missing MODIS L1A files in our subscription since 2 days

I realize you guys have had your hands full recovering from all the recent system problems, thank you for your efforts! Our subscriptions got caught up Monday and Tuesday. You may already be aware of this but we have received no new data through our subscriptions since yesterday morning (7/19/2022)....
by alaroy
Thu Jul 14, 2022 12:01 pm America/New_York
Forum: Questions/Comments
Question: Continuing issues with oceandata subscriptions
Replies: 2

Continuing issues with oceandata subscriptions

There seems to still be an ongoing problem with subscriptions.

We have not received any new files since 2022-07-11 or 2022-07-12 for the following subscriptions:

2130
2551
2649
2178
2179
2180
2348
2908
2909

Could somebody please investigate and resolve this issue? Thank you.

-Andrew L.