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I'm getting the identical error when attempting to process the MODISA granule from 2025-01-01 20:15:00

Whatever the issue is it is still present. Do you have any further debugging suggestions, please?

Tommy, Thank you for your reply. The checksums match, so we definitely have the same files. Interesting. Are there other conditions that could cause that exception / error? I looked back in our archives and the last MODISA file we successfully processed from L1A to L2 was for 2024-12-24 21:30 UTC in...

Since sometime after 2024-12-26, running modis_L1B.py has failed on all MODISA L1B files. Here's what appears in the command line when we run it: -------------------- modis_L1B.py --del-hkm --del-qkm -o S20241229200500-L1B-MRA-OBPG.hdf S20241229200500-L1A-MRA-OBPG.hdf S20241229200500-GEO-MRA-OBPG.hd...

We generally download NPP L2 surface temperature data from OBPG using non-extracted subscription # 3288. The last data we were able to download was 2024-09-25 09:54 UTC. (It's now 2024-09-26 20:05:02 UTC, so there has been no data for ~32 hours). Could someone from OBPG please investigate the proble...

I noticed that an API has been set up for managing earth data bearer tokens which is described here: https://urs.earthdata.nasa.gov/documentation/for_users/user_token I'm having trouble getting the /api/users/tokens request to work even when using credentials that work fine when I log into earthdata...

Tommy,

Thank you for your reply.

Unfortunately I'm not seeing any new MODIS A or T L1A data on the website of via our subscriptions. Perhaps some step in the processing needs to be "poked", please?

Thank you in advance for your further help with this!

-Andrew L.

We are experiencing the same problem. We usually retrieve data from https://nrt3.modaps.eosdis.nasa.gov/archive/allData/61/MYD01/ https://nrt3.modaps.eosdis.nasa.gov/archive/allData/61/MYD03/ https://nrt3.modaps.eosdis.nasa.gov/archive/allData/61/MOD01/ and https://nrt3.modaps.eosdis.nasa.gov/archiv...

There has been no new data posted under https://oceandata.sci.gsfc.nasa.gov/directdataaccess/Level-1A/Aqua-MODIS/2023/ or https://oceandata.sci.gsfc.nasa.gov/directdataaccess/Level-1A/Terra-MODIS/2023/ since day 55 (which was 2023-02-24). Could someone at OBPG please look into it? Thank you! -Andrew...

Tommy / John, Thank you for looking into that! That would explain it. I just confirmed all of my subscriptions, hopefully we'll start getting data again soon. I didn't get the email I usually see about needing to confirm. How often do they have to be confirmed? I'll set an item in my calendar to rem...

I have been trying to reach PODAAC since 1/28/2023 about missing OSTIA sea surface temperature data. At least two emails to podaac@podaac.jpl.nasa.gov have not received any response. (There is a note on their main page saying "We are currently experiencing an issue with our mail server" so...