Search found 70 matches

by alaroy
Wed Jul 20, 2022 11:18 am America/New_York
Forum: Questions/Comments
Question: Missing MODIS L1A files in our subscription since 2 days
Replies: 7

Re: Missing MODIS L1A files in our subscription since 2 days

I realize you guys have had your hands full recovering from all the recent system problems, thank you for your efforts! Our subscriptions got caught up Monday and Tuesday. You may already be aware of this but we have received no new data through our subscriptions since yesterday morning (7/19/2022)....
by alaroy
Thu Jul 14, 2022 12:01 pm America/New_York
Forum: Questions/Comments
Question: Continuing issues with oceandata subscriptions
Replies: 2

Continuing issues with oceandata subscriptions

There seems to still be an ongoing problem with subscriptions.

We have not received any new files since 2022-07-11 or 2022-07-12 for the following subscriptions:

2130
2551
2649
2178
2179
2180
2348
2908
2909

Could somebody please investigate and resolve this issue? Thank you.

-Andrew L.
by alaroy
Wed Jul 13, 2022 11:18 am America/New_York
Forum: Questions/Comments
Question: MODIS OLCI Subscriptions and Direct Data Access stop populating new files since yesterday (7/12)
Replies: 3

Re: MODIS OLCI Subscriptions and Direct Data Access stop populating new files since yesterday (7/12)

We're noticing similar problems with MODIS L1A, VIIRS/NPP L2 (SST and ocean color) and VIIRS/N20 (ocean color).

Oddly we got 20 VIIRS/NPP/SST granules around 2022-07-13 13:00Z but nothing since (it's now ~15:00Z).

-Andrew L.
by alaroy
Wed Jun 15, 2022 12:09 am America/New_York
Forum: Questions/Comments
Question: VIIRS subscriptions not working?
Replies: 1

VIIRS subscriptions not working?

The file search CGI hasn't found any new VIIRS L2 granules for our subscriptions since about 2022-06-14 13:18 UTC. This includes ocean color (for both VIIRS/NPP and VIIRS/NOAA20) and surface temperature. The affected subscriptions are: 2179 2180 2348 2908 2909 (Interestingly we're continuing to find...
by alaroy
Wed Jun 08, 2022 12:07 pm America/New_York
Forum: Questions/Comments
Question: Cannot download products since today 2022-06-08 1pm utc
Replies: 2

Re: Cannot download products since today 2022-06-08 1pm utc

We are experiencing similar issues here. Starting ~12:59 UTC we started getting occasional errors that increased in frequency up until ~14:50 UTC . Since then every attempted download has failed. This includes L2 ocean color for VIIRS/NOAA20, VIIRS/NPP, L2 SST for VIIRS/NPP. We haven't attempted to ...
by alaroy
Wed Apr 13, 2022 4:08 pm America/New_York
Forum: Questions/Comments
Question: SeaDAS - Error when running getanc.py
Replies: 3

Re: SeaDAS - Error when running getanc.py

That worked, thank you! How/where do I find out the operational tag? What we currently have was obtained at 2019-08-23 14:45:31 UTC by running install_ocssw.py --install-dir=/tmp/ocssw-fetch/ocssw/ -b v7.5 --aqua --terra --viirsn --viirsj1 so there's a very good chance there have been improvements s...
by alaroy
Mon Apr 11, 2022 4:52 pm America/New_York
Forum: Questions/Comments
Question: SeaDAS - Error when running getanc.py
Replies: 3

SeaDAS - Error when running getanc.py

This is probably something simple that I'm missing but I've been looking at it for a while and am not seeing it, so here goes... When I run the following correct-looking commands $ export OCSSWROOT=/marine-services/ocssw $ source /marine-services/ocssw/OCSSW_bash.env $ getanc.py --sst -s 20192132030...
by alaroy
Wed Nov 10, 2021 11:45 pm America/New_York
Forum: Questions/Comments
Question: Subscription Issues
Replies: 1

Subscription Issues

We stopped getting new L2 sea ocean color swaths (both NPP and NOAA-20) and sea surface temperature swaths around 13:50 UTC on 2021-11-10. We have multiple subscriptions and they all seem to have quit working around the same time. Our L1A subscriptions to MODISA and MODIST appear to be working norma...
by alaroy
Wed Oct 27, 2021 4:35 pm America/New_York
Forum: Questions/Comments
Question: PODAAC Cloud direct s3 access
Replies: 1

PODAAC Cloud direct s3 access

I see references in the PODAAC Cloud documentation to "direct s3 access". I think it would be very useful to us but am unsure how to proceed from here. Are there any descriptions / examples of how to use it available, please? I got as far as retrieving a 1 hour key but could not determine ...
by alaroy
Fri Oct 15, 2021 1:41 pm America/New_York
Forum: Questions/Comments
Question: Outdated Planetary Ephemeris in OCSSW Distribution
Replies: 1

Outdated Planetary Ephemeris in OCSSW Distribution

I retrieved ocssw using install_ocssw.py --install-dir=/tmp/ocssw-fetch/ocssw/ -b v7.5 --aqua --terra --viirsn --viirsj1 from 2021-10-12 03:08:27Z to 2021-10-12 03:11:49Z The de200.eos file retrieved (from git?) during that process had expired. After I figured out what was wrong I replaced it with o...