Forum

I realize you guys have had your hands full recovering from all the recent system problems, thank you for your efforts! Our subscriptions got caught up Monday and Tuesday. You may already be aware of this but we have received no new data through our subscriptions since yesterday morning (7/19/2022)....

There seems to still be an ongoing problem with subscriptions.

We have not received any new files since 2022-07-11 or 2022-07-12 for the following subscriptions:

2130
2551
2649
2178
2179
2180
2348
2908
2909

Could somebody please investigate and resolve this issue? Thank you.

-Andrew L.

We're noticing similar problems with MODIS L1A, VIIRS/NPP L2 (SST and ocean color) and VIIRS/N20 (ocean color).

Oddly we got 20 VIIRS/NPP/SST granules around 2022-07-13 13:00Z but nothing since (it's now ~15:00Z).

-Andrew L.

The file search CGI hasn't found any new VIIRS L2 granules for our subscriptions since about 2022-06-14 13:18 UTC. This includes ocean color (for both VIIRS/NPP and VIIRS/NOAA20) and surface temperature. The affected subscriptions are: 2179 2180 2348 2908 2909 (Interestingly we're continuing to find...

We are experiencing similar issues here. Starting ~12:59 UTC we started getting occasional errors that increased in frequency up until ~14:50 UTC . Since then every attempted download has failed. This includes L2 ocean color for VIIRS/NOAA20, VIIRS/NPP, L2 SST for VIIRS/NPP. We haven't attempted to ...

That worked, thank you! How/where do I find out the operational tag? What we currently have was obtained at 2019-08-23 14:45:31 UTC by running install_ocssw.py --install-dir=/tmp/ocssw-fetch/ocssw/ -b v7.5 --aqua --terra --viirsn --viirsj1 so there's a very good chance there have been improvements s...

This is probably something simple that I'm missing but I've been looking at it for a while and am not seeing it, so here goes... When I run the following correct-looking commands $ export OCSSWROOT=/marine-services/ocssw $ source /marine-services/ocssw/OCSSW_bash.env $ getanc.py --sst -s 20192132030...

We stopped getting new L2 sea ocean color swaths (both NPP and NOAA-20) and sea surface temperature swaths around 13:50 UTC on 2021-11-10. We have multiple subscriptions and they all seem to have quit working around the same time. Our L1A subscriptions to MODISA and MODIST appear to be working norma...

I see references in the PODAAC Cloud documentation to "direct s3 access". I think it would be very useful to us but am unsure how to proceed from here. Are there any descriptions / examples of how to use it available, please? I got as far as retrieving a 1 hour key but could not determine ...

I retrieved ocssw using install_ocssw.py --install-dir=/tmp/ocssw-fetch/ocssw/ -b v7.5 --aqua --terra --viirsn --viirsj1 from 2021-10-12 03:08:27Z to 2021-10-12 03:11:49Z The de200.eos file retrieved (from git?) during that process had expired. After I figured out what was wrong I replaced it with o...