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Hi, I was out yesterday but getting a different error today (error 500 as opposed to timeout): Traceback (most recent call last): File "/accounts/asayer/python/wms/download_oci_wms.py", line 24, in <module> img = wms.getmap(layers=['OCI_PACE_True_Color'], # Layers ^^^^^^^^^^^^^^^^^^^^^^^^^...

It was working but at 2:25 pm Eastern times out again... could it be that I'm being blocked? Is there a request limit? (I'm making about 730 calls total, sequentially, a few seconds between each; it's got maybe 100-200 through before timing out. Then a fresh attempt times out immediately.)

Still timing out, I'm afraid...

EDIT: seems up as of 2:14 pm Eastern.

It seems to be down again - I got about half of what I needed but now more timeouts.

Thanks - it is indeed working this morning!

I'm trying to follow this tutorial: https://github.com/nasa-gibs/gibs-api-docs/blob/main/docs/python-usage.ipynb Last week I tried with Python 3.12 and it was a bust, as I have since learned that 3.12 isn't compatible with some crucial things (so I couldn't install/important various packages). Today...

Hi Cassandra, my guess from comparing your plot to Minwei's is that you are using the wrong wavelength dimension for the x-axis.

Talking with Zach, the problem is that the NRT cloud products (cloud mask, cloud optical properties) are not flagged as Atmosphere or Cloud products while the non-NRT equivalents are. So a user searching using the keyword filters does not see the NRT products via EarthData search. I have reported th...

Hi, this is a known issue (a bug was introduced in the reprocessing of the Test product). We caught it yesterday and the team are working on identifying the cause and reprocessing.

Hi, sorry for the delayed response - I thought I had notifications on but apparently not, have fixed that now. We don't have a lot of documentation about the cloud products now as they are still "test" status but are expecting it will be more complete in the next reprocessing as we move to...