Search found 22 matches

by benj
Wed Jan 02, 2019 7:25 am America/New_York
Forum: Questions/Comments
Question: File access problems
Replies: 13

File access problems

Confirmed that we're getting the same thing again. Also the index page is coming and going - sometimes it works, sometimes we get a connection error.I assume you guys are all taking an extended holiday courtesy of the shutdown, so I assume nothing is going to happen on this until that gets sorte...
by benj
Fri Dec 21, 2018 6:49 am America/New_York
Forum: Questions/Comments
Question: File access problems
Replies: 13

File access problems

Thanks Tommy. Happy Christmas. ;)
by benj
Fri Dec 21, 2018 6:32 am America/New_York
Forum: Questions/Comments
Question: File access problems
Replies: 13

File access problems

Quick update, problem appears to be only with very recent files. If I pick a random file from 2015 it's fine.
by benj
Fri Dec 21, 2018 6:30 am America/New_York
Forum: Questions/Comments
Question: File access problems
Replies: 13

File access problems

Our download machine was failing to get anything from yesterday afternoon (UTC) until about half an hour ago. I thought we'd been IP-banned (I think maybe we were? IP xx.xxx.xx.xx), but now the downloads have resumed there seems to be a problem at your end? We can see the file index, but most of...
by benj
Mon Nov 05, 2018 8:43 am America/New_York
Forum: Questions/Comments
Question: MODIS ancillary gap
Replies: 2

MODIS ancillary gap

OK, thanks Sean. Next time I'll see if there are any alternative ways around it. :-)
by benj
Fri Nov 02, 2018 7:03 am America/New_York
Forum: Questions/Comments
Question: MODIS ancillary gap
Replies: 2

MODIS ancillary gap

Hi

The MODIS Attitude-Ephemeris archive for 31st October has a gap in it between 0915 and 1550. Any news on why this is and when it will be filled, please? The L2 data seem fine, so I assume the atteph data exist somewhere but just didn't get into the archive for some reason.

Thanks
Ben
by benj
Wed Oct 03, 2018 6:03 am America/New_York
Forum: Questions/Comments
Question: Banned?
Replies: 4

Banned?

Hi NASAI'm not sure if our download machine got IP-banned at your firewall. The change to the VIIRS download path (VIIRS -> VIIRS-SNPP) broke our downloader, which cheerfully continued trying (and failing) to download from the old path. We now can't connect from that machine, I'm suspici...
by benj
Fri Aug 03, 2018 8:54 am America/New_York
Forum: Questions/Comments
Question: Data access index links broken
Replies: 6

Data access index links broken

Grrr... it's working now, sorry. Looks like the problem was that the links on the page were going to the wrong place until your reboot, but I didn't refresh the browser window I had open on the index so my links were still wrong. I thought there was a server-side redirect (but there isn'...
by benj
Fri Aug 03, 2018 8:38 am America/New_York
Forum: Questions/Comments
Question: Data access index links broken
Replies: 6

Data access index links broken

Yeah, I know that, but if I click on the link in my web browser it should work (and doesn't).
by benj
Fri Aug 03, 2018 7:34 am America/New_York
Forum: Questions/Comments
Question: Data access index links broken
Replies: 6

Data access index links broken

Hi Tommy

Thanks for the quick response, but I'm still getting 404s (eg tried https://oceandata.sci.gsfc.nasa.gov/Ancillary/Attitude-Ephemeris/2018/214/PM1ATTNR_NRT.A2018214.1540.061). These are files I didn't try previously, so shouldn't be caching at my end.