Search found 12 matches

by mattupton
Fri Apr 07, 2023 4:07 pm America/New_York
Forum: Home
Question: IS OB.DAAC Maintenace complete? Cannot connect to subscriptions.
Replies: 2

Re: IS OB.DAAC Maintenace complete? Cannot connect to subscriptions.

Hey Hey, yes as of 9am we could start to get on our subscription accounts again, then the rest of our subscriptions seem to catch up by the afternoon today. Have a good weekend and thank you.
by mattupton
Fri Apr 07, 2023 4:06 pm America/New_York
Forum: Home
Question: no more MODIS data in our subscriptions since April 3rd
Replies: 5

Re: no more MODIS data in our subscriptions since April 3rd

YES, thank you as of 9am this morning, stuff finally started coming in and we could login again, then the rest of our subscriptions caught up by the afternoon,
by mattupton
Fri Apr 07, 2023 9:00 am America/New_York
Forum: Home
Question: no more MODIS data in our subscriptions since April 3rd
Replies: 5

Re: no more MODIS data in our subscriptions since April 3rd

Ditto here, have not been able to login even to get to our subscriptions, just hangs and gives error page. Notification said down Apr. 4-5, and now it is Apr. 7th. Please advise as to when it will be up and running and caught up. Thank you.
by mattupton
Thu Apr 06, 2023 10:52 pm America/New_York
Forum: Home
Question: IS OB.DAAC Maintenace complete? Cannot connect to subscriptions.
Replies: 2

IS OB.DAAC Maintenace complete? Cannot connect to subscriptions.

Is the server maintenance over. As of Thur. 10:45pm Eastern We still cannot connect to our accounts or subscriptions. Just hangs and then when try to refresh and gives error page. ETA on when things will be back up and operational and subscriptions caught up?

Thank you in advance,
by mattupton
Thu Nov 10, 2022 11:07 am America/New_York
Forum: Home
Question: No SNPP VIIRS L2 files in our subscriptions for past 2+ weeks?
Replies: 8

Re: No SNPP VIIRS L2 files in our subscriptions for past 2+ weeks?

Hey John, thank you for this. Yes, seems to be coming in now and there back the past 10 days. No need to go back any further, we mainly deal with real time operations (day of or past 24-48 hours of data), so will have no need to pull data back further than 2-3 days. I believe the format/parameters s...
by mattupton
Wed Nov 09, 2022 8:19 am America/New_York
Forum: Home
Question: No SNPP VIIRS L2 files in our subscriptions for past 2+ weeks?
Replies: 8

Re: No SNPP VIIRS L2 files in our subscriptions for past 2+ weeks?

Yes, sorry for delay. Still nothing in any of our SNPP VIIRS L2 subscription folders for any of our areas. Here are the ID's of two of the areas we pull regularly now. 3725 Indonesia and 2671 West Mexico areas, all subscriptions are under account mattupton.

Thank you.
by mattupton
Wed Oct 26, 2022 8:59 am America/New_York
Forum: Home
Question: No SNPP VIIRS L2 files in our subscriptions for past 2+ weeks?
Replies: 8

Re: No SNPP VIIRS L2 files in our subscriptions for past 2+ weeks?

Good morning, no looks like we still have no SNPP VIIRS L2 passes in any of our subscriptions yet, been nothing for 3 weeks now. Do I need to delete and redo the VIIRS subscriptions for our needed errors after your reprocessing? Please advise, is anyone else seeing this same issues? -Matt
by mattupton
Wed Oct 19, 2022 8:13 am America/New_York
Forum: Home
Question: No SNPP VIIRS L2 files in our subscriptions for past 2+ weeks?
Replies: 8

No SNPP VIIRS L2 files in our subscriptions for past 2+ weeks?

Hello, we have notices that there has been no SNPP VIIRS L2 files in our NRT subscription folders for the past 2+ weeks. I know Terra has been down for a couple of weeks, but what is the deal with VIIRS? Did I miss a notification or something? Does it have to do with the re-processing and re-naming?...
by mattupton
Wed Oct 19, 2022 8:06 am America/New_York
Forum: Home
Question: No SNPP VIIRS L2 files in our subscriptions for past 2+ weeks?
Replies: 8

No SNPP VIIRS L2 files in our subscriptions for past 2+ weeks?

Hello, we have noticed no VIIRS in our subscription folders for just over 2 weeks now. I know you guys are going through some re-processing and saw other notes that the data stream was down at the end of September for a day or two. Am I missing something? Or do I need to redo the subscriptions? I kn...
by mattupton
Tue Aug 01, 2017 4:08 pm America/New_York
Forum: Home
Question: Sentinel 3A OLCI L2 data?
Replies: 4

Sentinel 3A OLCI L2 data?

Excellent will check it out, knew about the Data hub, but last I checked back in the spring, still lagging NRT and no easy useable data formats.  Thanks,
Matt