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Disregard - Problem has been fixed by one of your programmers. Thanks!

I am still unable to access my subscription page or individual subscription IDs. I can verify that I am logged in to the Earthdata system as I am posting here as 'oceani' and I see the 'logout' button on the subscription page. However, when I click on the 'View Active' button, I still get a page wit...

Update: I went directly to the Earth Data login site, logged out and then logged back in using the credentials we've been using for a very long time (user name=oceani). Proceeded to the subscriptions page and it still tells me that I have no subscriptions. I can tell that our subscriptions (we have ...

This morning I tried again and verified that I am logged in. I can see the "logout" button. From my Data Dashboard, if I click on the View Active button, it takes me to a page that says I have no subscriptions of any kind. It states that I have "No non-extracted data subscriptions fou...

I edited a few of our subscriptions a yesterday (only to expand the coverages a bit), and now they seem to not be working. Example subscription IDs are 2926, 2896, 3554 and 3077. Now I am unable to even reach the data subscription management page. I can get to: https://oceandata.sci.gsfc.nasa.gov/da...

For the past few days availability of level 2 VIIRS data (all VIIRS sensors, both Chl and SST) has been hit or miss. No data a few days ago, then we received data the day before yesterday and now, since yesterday a data gap again. We have many VIIRS subscriptions. All of them void of data since 11/1...

Wonderful - we'll watch for the announcement. Thanks!

Mark

Tommy,

Will you be making an announcement when the VIIRSJ1 SST products will be available via subscription?

Thanks,

Mark

Good news. Thanks!

-Mark

Do you have any plans to start offering Level 2 SST products derived from VIIRSJ1 and/or VIIRSJ2 via your subscription service any time in the future? If so, any estimates as to when that will happen?

Thanks,

Mark