Forum

I am having trouble setting up a new level 2 subscription. I have tried for level 2 Terra SST and level 2 VIIRS SST. The page I am using is: https://oceandata.sci.gsfc.nasa.gov/subscriptions/create I am following the same process on the Create New Subscription page that I have for many years, howeve...

As of earlier today I am getting "502 Bad Gateway" errors for all of our level 2 SST and chl file downloads (VIIRS, Aqua and Terra). It is happening for all of my subscriptions (a few example numbers are 3243 and 2703). An example of the wget messages we are seeing is as follows: --2023-05...

Thank you! I see data coming through now.

-M

I see that there are troubles with the MODIS (both Aqua and Terra) level 2 and level 3 products - both subscriptions and direct data access. Any estimates as to when theses products/services will be restored?
Thanks,

Mark

Thanks much!

That was just an example name. I am looking for the subsequent files that should have been generated on the 29th and today the 30th.

We have not see the Aqua level 3 CHL product (i.e. AQUA_MODIS.20230127.L3m.DAY.CHL.chlor_a.4km.NRT.nc, but for days 0128 and 0129) in a few days and so just checking to see if there is anything I should be aware of.

Thanks,

Mark

Perfect. Thank you Sean!

Mark

At this time, according to our active subscriptions on the Data Dashboard, it looks like (with about 2-3 exceptions) our subscriptions initiated prior to 2020 are not filling in with recent data, however subscriptions created from 2020 through today are updating as expected. We have many subscriptio...

Are there any issues with level 2 SST and CHL subscriptions for Aqua, Terra and VIIRS? We are not seeing data show up in the last 24 hours at the times we would usually expect the files to be available. This appears to be happening for almost all of our subscriptions, but a few example Request IDs w...