Search found 55 matches

by oceani
Tue May 02, 2023 6:40 pm America/New_York
Forum: Questions/Comments
Question: Level 2 Subscription File Download Errors
Replies: 2

Level 2 Subscription File Download Errors

As of earlier today I am getting "502 Bad Gateway" errors for all of our level 2 SST and chl file downloads (VIIRS, Aqua and Terra). It is happening for all of my subscriptions (a few example numbers are 3243 and 2703). An example of the wget messages we are seeing is as follows: --2023-05...
by oceani
Tue Feb 28, 2023 2:07 pm America/New_York
Forum: Questions/Comments
Question: Level 2 and Level 3 MODIS Products
Replies: 2

Re: Level 2 and Level 3 MODIS Products

Thank you! I see data coming through now.

-M
by oceani
Tue Feb 28, 2023 11:07 am America/New_York
Forum: Questions/Comments
Question: Level 2 and Level 3 MODIS Products
Replies: 2

Level 2 and Level 3 MODIS Products

I see that there are troubles with the MODIS (both Aqua and Terra) level 2 and level 3 products - both subscriptions and direct data access. Any estimates as to when theses products/services will be restored?
Thanks,

Mark
by oceani
Mon Jan 30, 2023 4:07 pm America/New_York
Forum: Questions/Comments
Question: Level 3 Aqua CHL Product Availability
Replies: 4

Re: Level 3 Aqua CHL Product Availability

Thanks much!
by oceani
Mon Jan 30, 2023 3:38 pm America/New_York
Forum: Questions/Comments
Question: Level 3 Aqua CHL Product Availability
Replies: 4

Re: Level 3 Aqua CHL Product Availability

That was just an example name. I am looking for the subsequent files that should have been generated on the 29th and today the 30th.
by oceani
Mon Jan 30, 2023 2:21 pm America/New_York
Forum: Questions/Comments
Question: Level 3 Aqua CHL Product Availability
Replies: 4

Level 3 Aqua CHL Product Availability

We have not see the Aqua level 3 CHL product (i.e. AQUA_MODIS.20230127.L3m.DAY.CHL.chlor_a.4km.NRT.nc, but for days 0128 and 0129) in a few days and so just checking to see if there is anything I should be aware of.

Thanks,

Mark
by oceani
Fri Jan 06, 2023 2:01 pm America/New_York
Forum: Questions/Comments
Question: Level 2 SubscriptionS
Replies: 5

Re: Level 2 SubscriptionS

Perfect. Thank you Sean!

Mark
by oceani
Fri Jan 06, 2023 12:20 pm America/New_York
Forum: Questions/Comments
Question: Level 2 SubscriptionS
Replies: 5

Re: Level 2 SubscriptionS

At this time, according to our active subscriptions on the Data Dashboard, it looks like (with about 2-3 exceptions) our subscriptions initiated prior to 2020 are not filling in with recent data, however subscriptions created from 2020 through today are updating as expected. We have many subscriptio...
by oceani
Thu Jan 05, 2023 4:22 pm America/New_York
Forum: Questions/Comments
Question: Level 2 SubscriptionS
Replies: 5

Level 2 SubscriptionS

Are there any issues with level 2 SST and CHL subscriptions for Aqua, Terra and VIIRS? We are not seeing data show up in the last 24 hours at the times we would usually expect the files to be available. This appears to be happening for almost all of our subscriptions, but a few example Request IDs w...
by oceani
Tue Nov 22, 2022 3:23 pm America/New_York
Forum: Questions/Comments
Question: VIIRS SST Level 2 Subscriptions
Replies: 4

Re: VIIRS SST Level 2 Subscriptions

Sure. No problem. In this case it appeared to be happening for roughly 20-30 of our subscriptions IDs. All seem seems to be working now, but if there is a next time, I'll send a few example IDs.

Mark