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Appreciated !

Hi Yuyuan. Can you post the name of the file you're trying to process? Also, are you using ancillary-data information that you had previously retrieved some days ago? john Hi John, I think it happens when I specify the mission for the getanc command (OCSSW V2023.3) like this $ getanc -m aqua -s 202...

Dear Support, Here is an example of ancillary info for the latest MODIS L1 data. But I can't download the N202328900_O3_AURAOMI_24h.hdf as I'm told "Status: 403 Forbidden, Apparently, you did not have privileges to access the requested filename". My automatic program is failing again and a...

Shall I update to a certain OCSSW tag to get the new calibration work? Mine is currently V2023.3

Best,
Yuyuan

Thanks for clarification.

Best
Yuyuan

Hi,

Sorry to bring an old question up. I just wonder if the image bands are still not supported?

Best,
Yuyuan

Dear Support,

Click "Start Date" or "End Date", the calendar doesn't pop up. Click any sensor, the configuration window doesn't pop up, either.
And, where can I access the "Subscriptions" or "Data Dashboard" from the new home page?

Thanks,
Yuyuan

It's working, many thanks!

Yuyuan

Sorry, I was away from my computer. Right now, I'm running these commands: For NT, it failed with the same connection issue: getanc --disable-download -m 'olcis3a' -s '2023177154049' -e '2023177154049' --ancdb='/work/o/oo_processing/tmp/junk.db' For NR, it succeed immediately: getanc --disable-downl...

Thanks Tommy, My internet is stable. Because my cronjobs are running back-to-back, the OLCI-NT cronjob is followed by a MODIS one, and no error for the MODIS. The command lines for NT and NR of the same subscription (area) are literally the same, but I call them in different time (NR good, NT failed...