Search found 16 matches

by pfsmith
Tue Jun 09, 2020 9:24 am America/New_York
Forum: Questions/Comments
Question: IP blocked
Replies: 14

IP blocked

Sorry, no blocks found against those IP addresses.
by pfsmith
Wed May 01, 2019 8:31 am America/New_York
Forum: Questions/Comments
Question: blocked IP?
Replies: 2

blocked IP?

Possibly.  It appears an automated block was applied at about 1417 local time yesterday.  I've cleared that block, so you should have access again.
by pfsmith
Thu Mar 28, 2019 9:30 am America/New_York
Forum: Questions/Comments
Question: Impossible to download VIIRS SST files still present on your web page
Replies: 8

Impossible to download VIIRS SST files still present on your web page

I did a quick check.  Most recent block logged was at 16:06 local time on 3/25. None in place currently for your IPv4 address range.
by pfsmith
Thu Mar 14, 2019 12:23 pm America/New_York
Forum: Questions/Comments
Question: no connection to your data server
Replies: 2

no connection to your data server

Jacques, the trigger for the block was frequent calls to the file_search utility, and the search generated errors. Luckily, this type of block is reset the next day.

Paul
by pfsmith
Thu Mar 14, 2019 10:56 am America/New_York
Forum: Questions/Comments
Question: no connection to your data server
Replies: 2

no connection to your data server

Jacques, we're checking on this. A temporary block went in place, and was cleared this morning. We haven't identified what triggered the block as yet.

Paul
by pfsmith
Mon Feb 11, 2019 8:07 am America/New_York
Forum: Questions/Comments
Question: IP blocked
Replies: 14

IP blocked

Jun,
A check shows no blocks at our end.  We saw successful accesses from xx.xxx.xx.xx on 2/8/2019.

Paul
by pfsmith
Mon Jan 14, 2019 10:14 am America/New_York
Forum: Questions/Comments
Question: Crafting URLs to download data? the page automatically blocks me
Replies: 16

Crafting URLs to download data? the page automatically blocks me

Marco,
Chris checked into this and did not find any blocks in place at our site. He did see traffic from xx.xxx.xx.xx today.
by pfsmith
Fri Dec 28, 2018 10:39 am America/New_York
Forum: Questions/Comments
Question: IP blocked
Replies: 14

IP blocked

Jun,

I checked our firewall logs and have not seen any blocks for those IPs since 12/23.  The problem may be upstream of our servers. Unfortunately we are subject to a partial government shutdown, so our normal ways of looking into the problem from our end are unavailable.  Sorry.
by pfsmith
Fri Dec 14, 2018 10:33 am America/New_York
Forum: Questions/Comments
Question: Data access stopped due to IP adress blocked
Replies: 24

Data access stopped due to IP adress blocked

I did a check of the firewall and logs.  There is no sign of a block against any IP 172.16.202.* in December or November.  I tried the command line shown, and it was successful in downloading a file to a system here at GSFC.  I'm sorry, but I'm not sure what is causing your ti...
by pfsmith
Mon Nov 13, 2017 11:28 am America/New_York
Forum: Questions/Comments
Question: My IP be blocked
Replies: 3

My IP be blocked

Ge,

Thanks for letting us know about your problem. We have checked through the system and made some adjustments. Please try again at your convenience.

Paul