Search found 8 matches

by stgo
Sat Dec 07, 2019 6:42 am America/New_York
Forum: All Questions/Comments
Question: Ancillary file delay
Replies: 25

Ancillary file delay

Hi,

Files between 1455 and 1635 haven't been posted for yesterday:
PM1ATTNR_NRT.A2019340.1455.061
PM1ATTNR_NRT.A2019340.1635.061 

Do you know if these will be posted today?

Thanks,
Stephen
by stgo
Mon Aug 05, 2019 12:38 pm America/New_York
Forum: All Questions/Comments
Question: Subscriptions not updating
Replies: 2

Subscriptions not updating

Just to say we've received files now, thanks very much for the update :)

Thanks,
Stephen
by stgo
Mon Aug 05, 2019 5:35 am America/New_York
Forum: All Questions/Comments
Question: Subscriptions not updating
Replies: 2

Subscriptions not updating

Hi,

None of our subscriptions have updated since midnight, the subscription numbers are:
1138
1715
1013
1687

Files have been posted under direct data access though for both VIIRS and MODIS.

Thanks,
Stephen
by stgo
Mon Apr 09, 2018 10:07 am America/New_York
Forum: All Questions/Comments
Question: OZONE products stopped
Replies: 1

OZONE products stopped

Hi Guys,

Both the TOAST (2 days) and AURA OMI OZONE (16 days) data seem to have stopped being produced regularly, any news on whats going on/when we might see these products return?

Thanks,
Stephen
by stgo
Fri Aug 11, 2017 12:43 pm America/New_York
Forum: All Questions/Comments
Question: OBPG website going down every day?
Replies: 3

OBPG website going down every day?

Hi Paul,

Ben asked me to take over on this. The IP is xx.xxx.xx.xx, I'll make sure we test against the https link next time this happens.

Thanks for looking into it.

Stephen
by stgo
Mon Jul 31, 2017 4:59 am America/New_York
Forum: All Questions/Comments
Question: Refined subscription NRT mixing
Replies: 1

Refined subscription NRT mixing

Hi,We have refined subscriptions for MODIS L2 and VIIRS L2. On June 11th this year VIIRS started receiving mixed NRT and refined files after starting downloading the list provided, we believe this is because the list is posted before the links have been updated. Should the list be being posted/updat...
by stgo
Fri Jul 28, 2017 8:27 am America/New_York
Forum: All Questions/Comments
Question: modis/viirs refined L2 data for day 2017/190
Replies: 2

modis/viirs refined L2 data for day 2017/190

Thanks for the update Tommy :)
by stgo
Fri Jul 28, 2017 6:56 am America/New_York
Forum: All Questions/Comments
Question: modis/viirs refined L2 data for day 2017/190
Replies: 2

modis/viirs refined L2 data for day 2017/190

Hi,

I'm trying to access the refined data for the 9th of July but the files don't appear to have been updated to refined versions, refined data for the 10th (191) has already been posted - do you know when this might be made available please?

Thanks,
Stephen