Search found 296 matches

by OB.DAAC - amscott
Mon Jun 05, 2023 1:32 pm America/New_York
Forum: Questions/Comments
Question: SeaDAS 8.3.9 MacOS version bugs
Replies: 3

Re: SeaDAS 8.3.9 MacOS version bugs

Okay, I could be misreading your Operating System line above which states MacOS X. I'm fwding you to the SeaDAS team for further help with your error message.
Operating System: Mac OS X 13.4
by OB.DAAC - amscott
Mon Jun 05, 2023 12:59 pm America/New_York
Forum: Questions/Comments
Question: SeaDAS 8.3.9 MacOS version bugs
Replies: 3

Re: SeaDAS 8.3.9 MacOS version bugs

Does 8.3.0 work for you? https://oceandata.sci.gsfc.nasa.gov/SeaDAS/installer/8.3.0/

8.3.9 was to fix an incompatibility issue for Mac Ventura users. You should have no problem to continue using 8.3.0 for your version.
by OB.DAAC - amscott
Tue May 16, 2023 2:41 pm America/New_York
Forum: Questions/Comments
Question: GCMD Keyword Request: OCI instrument (PACE mission)
Replies: 2

GCMD Keyword Request: OCI instrument (PACE mission)

Please add instruments:
- Ocean Color Instrument (OCI)

This is an instrument that will be aboard the Plankton, Aerosol, Cloud, and ocean Ecosystem (PACE) mission platform.
by OB.DAAC - amscott
Wed May 03, 2023 2:01 pm America/New_York
Forum: Questions/Comments
Question: Level 1&2 browser access
Replies: 15

Re: Level 1&2 browser access

Great news @hanzhi.lin! Thanks again for your patience.

@cortivo ?
@mkavanaugh ?

How are you making out now?
by OB.DAAC - amscott
Wed May 03, 2023 9:19 am America/New_York
Forum: Questions/Comments
Question: Level 1&2 browser access
Replies: 15

Re: Level 1&2 browser access

All, we continued investigating and were able to find unexpected messages in system logs that we were able to remedy. This may have been the cause of your data access issues. Please give it another try. 🙏🏾
by OB.DAAC - amscott
Tue May 02, 2023 9:42 am America/New_York
Forum: Questions/Comments
Question: Aqua Modis NRT. NC subscription #616 Data ended 1-31-23
Replies: 4

Re: Aqua Modis NRT. NC subscription #616 Data ended 1-31-23

Good morning, We are taking a look.
by OB.DAAC - amscott
Fri Apr 28, 2023 4:08 pm America/New_York
Forum: Questions/Comments
Question: Year 1900 data at directdataaccess/Level-3 Mapped/Aqua-MODIS
Replies: 2

Re: Year 1900 data at directdataaccess/Level-3 Mapped/Aqua-MODIS

This has been corrected. Thanks for catching that and reporting.
by OB.DAAC - amscott
Tue Apr 25, 2023 4:51 pm America/New_York
Forum: Questions/Comments
Question: Level 1&2 browser access
Replies: 15

Re: Level 1&2 browser access

All, we made a couple changes on our side to try to resolve this issue. Please clear all caches, start fresh from our Level 1 & 2 Data Browser and update us on your ability to order your data.
by OB.DAAC - amscott
Tue Apr 25, 2023 12:20 pm America/New_York
Forum: Questions/Comments
Question: wget error
Replies: 1

Re: wget error

Can you post the wget command and its output?

john
by OB.DAAC - amscott
Mon Apr 24, 2023 1:46 pm America/New_York
Forum: Questions/Comments
Question: Subscriptions not updating
Replies: 4

Re: Subscriptions not updating

You need to keep track of which subscriptions or orders are under which email accounts. The only data under your user: chrishawes is an extraction order #3891, which expired 4/20. This is the email to check for that order. Communications about the other data will be sent to the email used to open th...