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Hello,

In order for us to try to replicate this issue, please let us know the other parameters you chose (Instrument, product, etc), what buttons you clicked to download and what, if any, error message you received.

Alicia

Yes, here is a listing of PACE products. Please look around the site to learn more about applications.

It's under the section titled 'Special'.

Your filenames should be updated to our latest naming convention.

Hello, On the data access web interface(s), you should see a Help section or page indicted either by a red 'Help' button or a Help tab. For the Level 3 & 4 Browser, extraction occurs by clicking the 'Extract or Download' button, then stepping through the options on the web interface. The File Se...

Thank you for reporting. Please stand by while we try to replicate this issue.

Apologies for missing this post! We are looking into the issue and will report back with our findings.

Oh, sorry about my Earthdata download question. Mentioning percentages made me think of that tool. I was reminded that you mentioned using python in your initial post. Can you share what python request you submitted as an order?

Unfortunately, I'm not able to see into your download status page. That area is specific to the user. Are you able to add any screenshots? Are you using the Earthdata Downloader tool? From other posts, I see that if you go into Settings > Reset Application, and follow the instructions to reset the a...

Hello, Please give it another try. NOTE: After you submit your order, look out for emails from the ODPS Data Ordering System with further instructions to *confirm your order* and when your files are staged and ready for pick up. ODPS Data Dashboard: https://oceandata.sci.gsfc.nasa.gov/data_dashboard