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Hello,

Please contact PODAAC via email at podaac@podaac.jpl.nasa.gov or through the PO.DAAC Forum
https://podaac.jpl.nasa.gov/forum/

Regards,
ASDC User Services

Hello, Thank you for your interest in MISR data. Could you try downloading the data again? The ASDC had scheduled maintenance on Wednesday June 22, and caused some issues with data availability. Please let us know if you are still having problems downloading the data. Warm Regards, NASA Langley ASDC...

Hello, The old access to the MISR Plume Height Project data went away when the MISR team released the new MISR site, and they don’t have any way to put that functionality on the new site. But, there have been some unforeseen delays in getting the new MERLIN tool out to the public on the ASDC site, s...

Hello,

Please contact PODAAC via email at podaac@podaac.jpl.nasa.gov or through the PO.DAAC Forum
https://podaac.jpl.nasa.gov/forum/

Regards,
ASDC User Services

Hello,

A subject matter expert has been notified and will answer your question as soon as possible.

Regards,

ASDC User Services

As a current or previous visitor to the MISR website, we are pleased to inform you that the MISR group has launched an updated MISR website, with optimized visualizations and intuitive navigation. You can access the updated website at the same url: https://misr.jpl.nasa.gov https://i.postimg.cc/jqXF...

Hello,

We are currently having issues with our ordering system but we were able to retrieve the data that you have ordered.


We apologize for the inconvenience.

Regards,
ASDC User Services

Hello, We apologize for the delay but the fall 2021 final products are starting the processing this week and hope to have it all done by the end of next week and should be available by early April. Dec 2021 is part of the WINTER season so it will be processed later – probably late April. In the mean...

Hello,

Just wanted to make sure that wasn't the issue and again, a subject matter expert has been notified about your inquiry and will get back with you soon.

Regards,
ASDC User Services

Hello, Just from looking at your code, you might have a typo. You say that the MODIS file works using the same code but for CALIPSO, it says that r1 = session.get(url) and for MODIS it says r1 = session.request('get', url). We have also notified a subject matter expert on your inquiry. Thank you. Re...