Search found 7 matches

by rfick
Wed Jun 16, 2021 6:33 pm America/New_York
Forum: All Questions/Comments
Question: MODIS L2 Bulk Download
Replies: 13

Re: MODIS L2 Bulk Download

I got the follow up email and I was able to download the data. Thanks for the help.
by rfick
Wed Jun 16, 2021 3:45 pm America/New_York
Forum: All Questions/Comments
Question: MODIS L2 Bulk Download
Replies: 13

Re: MODIS L2 Bulk Download

No, I did everything the same as before.
by rfick
Wed Jun 16, 2021 2:10 pm America/New_York
Forum: All Questions/Comments
Question: MODIS L2 Bulk Download
Replies: 13

Re: MODIS L2 Bulk Download

I submitted the order again, and this time I did receive the confirmation page and email response. I replied to that email as instructed to confirm the order, so I now will get a second email giving me further instructions?
by rfick
Tue Jun 15, 2021 3:34 pm America/New_York
Forum: All Questions/Comments
Question: MODIS L2 Bulk Download
Replies: 13

Re: MODIS L2 Bulk Download

I tried to submit the order again about 15 min ago. Again, I haven't gotten any email confirmation. Also, after reviewing the order and pressing the place order button, I wasn't sent to a confirmation page, I was just redirected back to the ocean color data browser.
by rfick
Tue Jun 15, 2021 1:19 pm America/New_York
Forum: All Questions/Comments
Question: MODIS L2 Bulk Download
Replies: 13

Re: MODIS L2 Bulk Download

I did specify in the order for the data to be extracted, but I have checked all folders in the email address registered to my account and I didn't receive anything. Does this mean the order wasn't actually taken by the system? I can try to submit the order again if you think that's best.
by rfick
Mon Jun 14, 2021 1:59 pm America/New_York
Forum: All Questions/Comments
Question: MODIS L2 Bulk Download
Replies: 13

Re: MODIS L2 Bulk Download

Where would I find the order ID? Like I say, I never got any confirmation from the system and I don't know where to look.
by rfick
Fri Jun 11, 2021 4:22 pm America/New_York
Forum: All Questions/Comments
Question: MODIS L2 Bulk Download
Replies: 13

MODIS L2 Bulk Download

I am trying to get all MODIS L2 OC data over Florida from 2002 to present. I placed a data order through the ocean color portal roughly 24 hours ago, but I haven't received any confirmation or communication from the system. What is the typical turnaround time of the system? I don't know if my order ...