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There is a "Login" button on the top right of the page, next to "Feedback" and "Help". Once you click that, you will be redirected to the Earthdata Login page, and then sent back to Giovanni. If you are able to log in and use the website, you should be able to use the A...

Hello, The Harmony service is currently having interruptions, but in the meantime, could you please upload the notebook you were using to query Harmony? Before the service was interrupted, I was able to recreate your subset for 1 day and the returned file was about 1MB big. Additionally, based on th...

Would you mind sharing your Earthdata Login username? Additionally, when you access the Giovanni website, can you confirm that you're fully logged in and not using the limited access portion of the service?

Hello, The time series service will only work with single points passed; it will not return an area-averaged time series or a spatial subset. If you would like to spatially subset, please use this harmony-py tutorial: https://github.com/nasa/gesdisc-tutorials/blob/main/notebooks/How_to_Subset_and_Do...

Hello,

Were you able to fix the permission error and download the granules?

We've been recommending that Python users try the enterprise-enabled subsetting service accessed via the harmony-py library. This library requires only a .netrc file and does not need the additional prerequisite files or specific NetCDF library versions required by OPeNDAP servers such as THREDDS. H...

Hello, The authenticate() module in the httr library uses basic auth, which is no longer supported with Earthdata Login. Instead, a .netrc file will need to be created to store credentials, and then the config() parameter will need to be passed to ensure that the .netrc is being used to authenticate...

Since you are using the GES DISC Subsetting Service, make sure to add "--content-disposition" to the URL. Try again using this command: wget --load-cookies C:\.urs_cookies --save-cookies C:\.urs_cookies --keep-session-cookies --user=--ask-password --content-disposition -i url.txt These ste...

Hello, The .urs_cookies error indicates that you do not have permissions to write the .urs_cookies file to the root directory on your machine (C:\). This is not needed to download the files, but allows authentication to be cached. The .dodsrc file is set up correctly, but is only required for downlo...

Hello, If you are still experiencing this error with Python after the Earthdata Login errors on the 12th, another possible cause is due to a problematic version of the libnetcdf Python library in your environment. This includes versions 4.9.1 and 4.9.2, which have documented compatibility issues wit...