Search found 2 matches

by benrsa84
Thu Aug 11, 2022 12:58 pm America/New_York
Forum: Questions/Comments
Question: How long to get download email?
Replies: 3

Re: How long to get download email?

Thanks Janice.
Managed to get one download email out of 4... Suspect the 3 other ones did not succeed because orders were too big (43 and 99 granules for AST_08)?!?
Thank You,
Benoit
by benrsa84
Tue Aug 09, 2022 10:45 am America/New_York
Forum: Questions/Comments
Question: How long to get download email?
Replies: 3

How long to get download email?

Hi, Ordered some AST_08 granules (43). One hour or so later, received the "Notification on status update for ECHO order from provider LPDAAC_ECS" email telling that order has "shipped". This was on 7/AUG/2022. Question is how long to receive the download email from provider? Rega...