Forum

Good morning,
the same happened again.
I don´t get an email with a download link but only the email with the notification that "Your request has moved from state PROCESSING to CLOSED".
The email with the download link which is usually send before is always missing.

Thank You jwilson,
I deleted all previous orders for which I got no download link but only the message "Your request has moved from state PROCESSING to CLOSED" . Thus only two pending requests are left in my account.
I hope it works this time.
Thank you again for your reply

reinbert3 wrote: > After ordering "ASTER L2 Surface Reflectance VNIR and Crosstalk > Corrected SWIR V003" data sets I do always get the message that > "...Your request has moved from state PROCESSING to CLOSED"... > But I don´t get a another email with a download link as usual. >...

After ordering "ASTER L2 Surface Reflectance VNIR and Crosstalk Corrected SWIR V003" data sets I do always get the message that "...Your request has moved from state PROCESSING to CLOSED"... But I don´t get a another email with a download link as usual. Has been something changed...