Search found 8 matches

by OB WebDev - masoudso
Thu Jun 09, 2022 3:55 pm America/New_York
Forum: Questions/Comments
Question: Duplicate Terra granules between 2003 and 2017
Replies: 12

Re: Duplicate Terra granules between 2003 and 2017

Hi Julien,
Please try it now. Also make sure to clear the cache.

Thanks,
Masoud
by OB WebDev - masoudso
Wed Jun 08, 2022 2:05 pm America/New_York
Forum: Questions/Comments
Question: Duplicate Terra granules between 2003 and 2017
Replies: 12

Re: Duplicate Terra granules between 2003 and 2017

Hi Julien,
This issue has been resolved.

Thanks,
Masoud
by OB WebDev - masoudso
Tue Mar 08, 2022 11:28 am America/New_York
Forum: Questions/Comments
Question: Seadas T2022.2 modis_atteph and getanc issues
Replies: 12

Re: Seadas T2022.2 modis_atteph and getanc issues

Thank you for your post. The issue has been resolved, and both versions of ancillary API should now return the same data.
Please let us know if you have any questions.

Masoud
by OB WebDev - masoudso
Thu Feb 17, 2022 5:31 pm America/New_York
Forum: Questions/Comments
Question: Ozone ancillary data
Replies: 1

Re: Ozone ancillary data

Hi Andrew, there was a minor issue that is now resolved. Thanks for letting us know.

Masoud
by OB WebDev - masoudso
Tue Jun 29, 2021 10:54 am America/New_York
Forum: Questions/Comments
Question: subscription
Replies: 5

Re: subscription

After clicking on Extract data to region in the steps that I mentioned earlier, you will need to click on Level 2 checkboxes under NetCDF/HDF Data Files before submitting your request. Those checkboxes are disabled by default, but once 'Extract data to region' is selected, they become available. Ple...
by OB WebDev - masoudso
Fri Jun 25, 2021 2:10 pm America/New_York
Forum: Questions/Comments
Question: subscription
Replies: 5

Re: subscription

Hello,
After selecting the sensors, please select level 2 under 'NetCDF/HDF Data Files', and choose Extract data to region under 'Options'. You will also need to deselect the options under 'Extracted Map Images (PNG).

Thanks,
Masoud
by OB WebDev - masoudso
Tue Apr 06, 2021 1:52 pm America/New_York
Forum: Questions/Comments
Question: Subscription Creation Format Change?
Replies: 4

Re: Subscription Creation Format Change?

Hi, we are looking for the best option to implement a solution for this.

Thanks
by OB WebDev - masoudso
Wed Jul 15, 2020 1:25 pm America/New_York
Forum: Questions/Comments
Question: MODIS L0 file download
Replies: 2

MODIS L0 file download

Hi,
The problem has been resolved.

Regards,