Hi,
Thanks for the reply!
These images were also in my search results (as shown in the attachment). However, when I clicked 'Download All', the error webpage just appeared (as shown attachment). Could you please give more detail in terms of how to reset the search form?
Search found 3 matches
- Fri Jan 20, 2023 9:34 am America/New_York
- Forum: Questions/Comments
- Question: Failed to submit the order to download the AST_05 ASTER emissivity data
- Replies: 5
- Fri Jan 13, 2023 5:37 pm America/New_York
- Forum: Questions/Comments
- Question: Failed to submit the order to download the AST_05 ASTER emissivity data
- Replies: 5
Re: Failed to submit the order to download the AST_05 ASTER emissivity data
Thanks for the reply! The timeframe is from 2018/08/01 to 2020/12/31. It was a point search with a latitude of 34.91 and a longitude of - 115.73. The error message was 'We're sorry, but something went wrong. An unknown error occurred. Please refer to the ID 493b9a22-5804-4212-af16-539e663859fc when ...
- Thu Jan 12, 2023 9:32 am America/New_York
- Forum: Questions/Comments
- Question: Failed to submit the order to download the AST_05 ASTER emissivity data
- Replies: 5
Failed to submit the order to download the AST_05 ASTER emissivity data
Hi,
When I submitted an order to download the AST_05 ASTER emissivity data, it just switched to the webpage reminding me that something went wrong. I made several attempts over different regions, it showed the same error message.
Could you help with this?
When I submitted an order to download the AST_05 ASTER emissivity data, it just switched to the webpage reminding me that something went wrong. I made several attempts over different regions, it showed the same error message.
Could you help with this?