Search found 22 matches

by matthew_cox_omnia
Tue Nov 26, 2024 10:23 am America/New_York
Forum: Home
Question: Confusing developer experience when download token expires
Replies: 2

Confusing developer experience when download token expires

Hi LP-DAAC friends- I wanted to inform you of some confusing behavior that I believe occurs when a download token expires so that you can consider opportunities to improve the process and have fewer support requests. Here's my scenario - I've got a script that runs daily to get results from the VIIR...
by matthew_cox_omnia
Fri Oct 18, 2024 9:17 am America/New_York
Forum: Home
Question: Stac Error on LPCLOUD
Replies: 7

Re: Stac Error on LPCLOUD

Danielle-
I confirmed this morning that the STAC Error is no longer occurring. Thanks for looking into this.
Matthew
by matthew_cox_omnia
Thu Oct 17, 2024 3:58 pm America/New_York
Forum: Home
Question: Stac Error on LPCLOUD
Replies: 7

Re: Stac Error on LPCLOUD

Thanks Danielle-
In case it helps pinpoint timing, I'm pretty confident that it was working as expected as of 9PM CT on 10/15 but had issues as early as 4:30 CT on 10/16.
Matthew
by matthew_cox_omnia
Thu Oct 17, 2024 11:22 am America/New_York
Forum: Home
Question: Stac Error on LPCLOUD
Replies: 7

Re: Stac Error on LPCLOUD

I'm sorry for the multiple posts - when attempting to post to the form, I was receiving the message that the confirmation challenge was incorrect (even though it appears that I entered correctly) and not redirecting me. Perhaps this is related to my issue? Anyways, feel free to delete this topic - i...
by matthew_cox_omnia
Thu Oct 17, 2024 11:17 am America/New_York
Forum: Home
Question: Stac Error on LPCLOUD
Replies: 7

Stac Error on LPCLOUD

Hi LP DAAC folks! Starting yesterday afternoon, accessing granules via a STAC client on LPCloud started failing - specifically pystac, though I doubt that makes a difference. When attempting to retrieve an item collection, the client receives the error "Oops! Something has gone wrong. We have b...
by matthew_cox_omnia
Thu Aug 29, 2024 10:31 am America/New_York
Forum: Home
Question: 403: Forbidden errors when requesting temporary credentials
Replies: 7

Re: 403: Forbidden errors when requesting temporary credentials

I was having these issues yesterday as well and they appear to be resolved this morning. Thank you!
by matthew_cox_omnia
Tue Jun 18, 2024 2:09 pm America/New_York
Forum: Home
Question: No new HLS Granules Since 6/5
Replies: 7

Re: No new HLS Granules Since 6/5

Danielle-
Understood - thanks for sharing what's going on. I'll look for those updates later this week.
Matthew
by matthew_cox_omnia
Tue Jun 18, 2024 11:44 am America/New_York
Forum: Home
Question: No new HLS Granules Since 6/5
Replies: 7

Re: No new HLS Granules Since 6/5

Hi Danielle- Upon closer inspection, I believe most of the granules between 6/5 and 6/15 are missing. According to this search that covers much of the continental USA, there are only 20 granules between those dates, which doesn't seem correct. Do you agree? If so, do you have any ideas what's going ...
by matthew_cox_omnia
Tue Jun 18, 2024 11:08 am America/New_York
Forum: Home
Question: No new HLS Granules Since 6/5
Replies: 7

Re: No new HLS Granules Since 6/5

Excellent - I see those updates. Thank you!
by matthew_cox_omnia
Mon Jun 17, 2024 10:00 am America/New_York
Forum: Home
Question: No new HLS Granules Since 6/5
Replies: 7

Re: No new HLS Granules Since 6/5

Hi Danielle and/or LP DAAC team- Do you have any updates on the upstream delay and when we expect it to be resolved? Do you anticipate that we'll be caught up all at once or that newer data will be available incrementally? As of this morning on June 17th, I'm still seeing that the most recent HLS da...