Search found 41 matches

by LAADS_UserServices_M
Thu Jan 06, 2022 9:01 am America/New_York
Forum: Questions/Comments
Question: Problem in Downloading Aerosol Optical Depth Data and Ångstrom Exponent
Replies: 6

Re: Problem in Downloading Aerosol Optical Depth Data and Ångstrom Exponent

Regarding:
" each image has a different location in spite of that I defined the only Aral sea in the location section (step 3)"

This is because search will pick all granules (complete 5-min swaths) which include your defined area of interest.
by LAADS_UserServices_M
Tue Jan 04, 2022 9:43 am America/New_York
Forum: Questions/Comments
Question: Problem in Downloading Aerosol Optical Depth Data and Ångstrom Exponent
Replies: 6

Re: Problem in Downloading Aerosol Optical Depth Data and Ångstrom Exponent

The MODIS Aerosol products (MxD04_L2 and MxD04_3k) monitor the ambient aerosol loading and some properties of the aerosol over cloud-free snow/ice-free land and ocean surfaces. If you don't see values in any file means that algorithms could not retrieve AOD screenshot2.png at that location for that ...
by LAADS_UserServices_M
Wed Dec 08, 2021 2:13 pm America/New_York
Forum: Questions/Comments
Question: Data ordering
Replies: 11

Re: Data ordering

Yes, that is possible. If you reach the limit of user's quota of order size you may not order until you release/cancel some of your orders.
by LAADS_UserServices_M
Wed Dec 08, 2021 1:01 pm America/New_York
Forum: Questions/Comments
Question: Data ordering
Replies: 11

Re: Data ordering

It is possible that there is some problem with your account setting. You may check with other people at MCST/VCST if they are having same issue.
by LAADS_UserServices_M
Wed Dec 08, 2021 11:51 am America/New_York
Forum: Questions/Comments
Question: Data ordering
Replies: 11

Re: Data ordering

by LAADS_UserServices_M
Wed Dec 08, 2021 11:43 am America/New_York
Forum: Questions/Comments
Question: Data ordering
Replies: 11

Re: Data ordering

Make sure you are logged in under "Profile" (top right of the page). Also, try using a new browser window.
by LAADS_UserServices_M
Wed Dec 08, 2021 10:15 am America/New_York
Forum: Questions/Comments
Question: Data ordering
Replies: 11

Re: Data ordering

Hi Aisheng,
I just tested ladsweb search and order interface by ordering MODIS L1B data (MOD021KM) it worked without issue so website is working normally. If you want us to investigate further send us your query parameter.
by LAADS_UserServices_M
Thu Nov 18, 2021 9:30 am America/New_York
Forum: Questions/Comments
Question: APP keys for scripted NRT product downloads
Replies: 7

Re: APP keys for scripted NRT product downloads

We are looking into the issue with the link. Try following for right now:
- go to https://nrt3.modaps.eosdis.nasa.gov/,
- click on "Help" top right,
- click on "Automating NRT Download" from the pull-down menu,
- click on "Requesting a Download Token" from the page.
by LAADS_UserServices_M
Thu Nov 11, 2021 7:51 am America/New_York
Forum: Questions/Comments
Question: APP keys for scripted NRT product downloads
Replies: 7

Re: APP keys for scripted NRT product downloads

You can find information on how to generate token at:
https://nrt3.modaps.eosdis.nasa.gov/help/downloads