Search found 39 matches

by LAADS_UserServices_M
Wed Dec 08, 2021 2:13 pm America/New_York
Forum: Questions/Comments
Question: Data ordering
Replies: 11

Re: Data ordering

Yes, that is possible. If you reach the limit of user's quota of order size you may not order until you release/cancel some of your orders.
by LAADS_UserServices_M
Wed Dec 08, 2021 1:01 pm America/New_York
Forum: Questions/Comments
Question: Data ordering
Replies: 11

Re: Data ordering

It is possible that there is some problem with your account setting. You may check with other people at MCST/VCST if they are having same issue.
by LAADS_UserServices_M
Wed Dec 08, 2021 11:51 am America/New_York
Forum: Questions/Comments
Question: Data ordering
Replies: 11

Re: Data ordering

by LAADS_UserServices_M
Wed Dec 08, 2021 11:43 am America/New_York
Forum: Questions/Comments
Question: Data ordering
Replies: 11

Re: Data ordering

Make sure you are logged in under "Profile" (top right of the page). Also, try using a new browser window.
by LAADS_UserServices_M
Wed Dec 08, 2021 10:15 am America/New_York
Forum: Questions/Comments
Question: Data ordering
Replies: 11

Re: Data ordering

Hi Aisheng,
I just tested ladsweb search and order interface by ordering MODIS L1B data (MOD021KM) it worked without issue so website is working normally. If you want us to investigate further send us your query parameter.
by LAADS_UserServices_M
Thu Nov 18, 2021 9:30 am America/New_York
Forum: Questions/Comments
Question: APP keys for scripted NRT product downloads
Replies: 7

Re: APP keys for scripted NRT product downloads

We are looking into the issue with the link. Try following for right now:
- go to https://nrt3.modaps.eosdis.nasa.gov/,
- click on "Help" top right,
- click on "Automating NRT Download" from the pull-down menu,
- click on "Requesting a Download Token" from the page.
by LAADS_UserServices_M
Thu Nov 11, 2021 7:51 am America/New_York
Forum: Questions/Comments
Question: APP keys for scripted NRT product downloads
Replies: 7

Re: APP keys for scripted NRT product downloads

You can find information on how to generate token at:
https://nrt3.modaps.eosdis.nasa.gov/help/downloads
by LAADS_UserServices_M
Tue Nov 09, 2021 4:46 pm America/New_York
Forum: Questions/Comments
Question: APP keys for scripted NRT product downloads
Replies: 7

Re: APP keys for scripted NRT product downloads

Please check few things: - Make sure your token is from NRT[3,4] system and not from Earthdata (that starts with EDL-...). - If you are trying to download data from NRT4,try your command with NRT3 because few week back we have had an issue with NRT4 authentication which has been fixed but just in ca...