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Our science team continues to look into the error you are seeing but are having trouble replicating it. In the meantime, they recommend using AppEEARS or the AppEEARS API to access the HLS data: https://appeears.earthdatacloud.nasa.gov/

Hello markcalubad Are you looking to download the data via EarthExplorer: https://earthexplorer.usgs.gov/ or Earthdata Search: https://search.earthdata.nasa.gov/search?q=C2324689816-LPCLOUD? We recently resolved an issue where the data were not showing up, but they should be available in both tools ...

Hi @venusinkant Our science team is looking into this. We'll report here when we have more info. Thanks --Danielle

Hi matthew_cox_omnia Our team checks the forum on a regular basis Monday through Friday, and we receive a notification anytime you use the "lpdaac" tag, so you are free to continue to post here if you would like. It will also allow other users to chime in on a post, if they are seeing the ...

A few years ago, the link to AppEEARS API changed from https://lpdaacsvc.cr.usgs.gov/appeears/api/ to https://appeears.earthdatacloud.nasa.gov/api. Please ensure you are using the newest link and that should resolve the 405 error. Thanks! -- Danielle

Hello! A user recently wrote in to us that they were receiving a 405 error when trying to access the AppEEARS API. We thought the answer would be beneficial to any other AppEEARS users on the forum so posting the answer to this thread.

Hello @maxam to better help us find a SME or staff member to answer your question, could you please provide the name of the tool and/or dataset you are working with? Thanks -Danielle

Hi cbourque17 It should not take a day to generate. If you haven't tried already, I recommend using the earthaccess package for an easy authentication or re-authentication. After installing and importing this package, runearthaccess.login(persist=True) function. This function will prompt for your NA...

Hi @matthew_cox_omnia Thanks for bringing this to our attention. We'll check with our SDLC team and will report back soon. -- Danielle

You might also be interested in trying to login using the earthaccess.login(), although noting VPN can impact it as well. For more information on earthaccess check out https://earthaccess.readthedocs.io/en/latest/