Search found 23 matches

by OB WebDev - masoudso
Mon Apr 17, 2023 10:43 am America/New_York
Forum: Questions/Comments
Question: data access
Replies: 7

Re: data access

an example that was working before and not working now `wget https://oceandata.sci.gsfc.nasa.gov/ob/getfile/AQUA_MODIS.20230403.L3m.DAY.CHL.chlor_a.4km.NRT.nc?appkey=[apikey]` what will works now only `wget --user=USERNAME --ask-password --auth-no-challenge=on https://oceandata.sci.gsfc.nasa.gov/ob...
by OB WebDev - masoudso
Wed Apr 12, 2023 3:44 pm America/New_York
Forum: Questions/Comments
Question: Can't connect using wget or curl to https://oceandata.sci.gsfc.nasa.gov/ob/
Replies: 3

Re: Can't connect using wget or curl to https://oceandata.sci.gsfc.nasa.gov/ob/

Hello,
Please clear your browser cache and visit appkey web page to make sure that you're using the correct appkey.
Let us know if this helps.

Thank you
by OB WebDev - masoudso
Fri Apr 07, 2023 11:28 am America/New_York
Forum: Questions/Comments
Question: no more MODIS data in our subscriptions since April 3rd
Replies: 5

Re: no more MODIS data in our subscriptions since April 3rd

Hello,
Please make sure your browser cache is cleared and try to log in again (here). Let us know if the issue is resolved. If not, please provide further details of the issue (what browser you're using and the steps you're taking so we can re-create the problem on our side).

Thanks
by OB WebDev - masoudso
Fri Apr 07, 2023 10:21 am America/New_York
Forum: Questions/Comments
Question: IS OB.DAAC Maintenace complete? Cannot connect to subscriptions.
Replies: 2

Re: IS OB.DAAC Maintenace complete? Cannot connect to subscriptions.

Hello,
You should be able to login to your account now. Please make sure your browser cache is cleared, and let us know if you have any other questions about it.

Thank you
by OB WebDev - masoudso
Wed Mar 08, 2023 6:17 pm America/New_York
Forum: Questions/Comments
Question: L3 Browser 8-day Composite Issue
Replies: 3

Re: L3 Browser 8-day Composite Issue

The issue is under review. Thank you for your post.

Masoud
by OB WebDev - masoudso
Thu Jun 09, 2022 3:55 pm America/New_York
Forum: Questions/Comments
Question: Duplicate Terra granules between 2003 and 2017
Replies: 12

Re: Duplicate Terra granules between 2003 and 2017

Hi Julien,
Please try it now. Also make sure to clear the cache.

Thanks,
Masoud
by OB WebDev - masoudso
Wed Jun 08, 2022 2:05 pm America/New_York
Forum: Questions/Comments
Question: Duplicate Terra granules between 2003 and 2017
Replies: 12

Re: Duplicate Terra granules between 2003 and 2017

Hi Julien,
This issue has been resolved.

Thanks,
Masoud
by OB WebDev - masoudso
Tue Mar 08, 2022 11:28 am America/New_York
Forum: Questions/Comments
Question: Seadas T2022.2 modis_atteph and getanc issues
Replies: 12

Re: Seadas T2022.2 modis_atteph and getanc issues

Thank you for your post. The issue has been resolved, and both versions of ancillary API should now return the same data.
Please let us know if you have any questions.

Masoud
by OB WebDev - masoudso
Thu Feb 17, 2022 5:31 pm America/New_York
Forum: Questions/Comments
Question: Ozone ancillary data
Replies: 1

Re: Ozone ancillary data

Hi Andrew, there was a minor issue that is now resolved. Thanks for letting us know.

Masoud
by OB WebDev - masoudso
Tue Jun 29, 2021 10:54 am America/New_York
Forum: Questions/Comments
Question: subscription
Replies: 5

Re: subscription

After clicking on Extract data to region in the steps that I mentioned earlier, you will need to click on Level 2 checkboxes under NetCDF/HDF Data Files before submitting your request. Those checkboxes are disabled by default, but once 'Extract data to region' is selected, they become available. Ple...