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AppEEARS experienced a technical issue over the weekend which caused request processing to stop. The issue has been resolved, but we now have a large backlog of requests to process. We appreciate your patience as the system works to catch up.
LP DAAC User Services

@brrodrigo98
I have forwarded your inquiry to our Subject Matter Expert for further assistance.
LP DAAC User Services

laurencehu Once you click on the "Download All" tab the next page will have the "Reset Form" tab. You might want to clear your cache and reboot your system to clear any cached searches. The browser that I had used was Firefox, however it also worked on Chrome. I had submitted an...

laurencehu I was successful in searching and submitting an order for the AST_05 Emissivity data with three returned results for your area of interest/time period. Please be sure you are logged in with your Earthdata login. AST_L1A#00312032020054738_12042020083909.hdf AST_L1A#00311242020055344_11252...

mohamed1955 The LP DAAC ASTER DEM data File Format comes as a GeoTIFF. You will need to find another way to convert the .tiff to ASCII or CVS formats. Please find additional details about the data product here: https://lpdaac.usgs.gov/products/ast14demv003/ If you have any questions, please contact...

lihaijun , - Likely/possible contributing factors to apparent discrepancy: o 30m pixel size with area-based sampling (Possibly Greatest Factor)  SRTM and ASTER are both use area-based sampling grids where the elevation value of each pixel is an average of elevations over the area within that pixel...

@alvioli,
We apologize for the delayed response. I have forwarded your inquiry to our Subject Matter Expert and will be in contact with the data provider. Once we receive a response, we will let you know.
Kind regards,
LP DAAC User Services

anoop_vm , Users are advised that ASTER SWIR data acquired from April 2008 to the present exhibit anomalous saturation of values and anomalous striping. This effect is also present for some prior acquisition periods. Please refer to the ASTER SWIR User Advisory Document for more details: https://lp...

@akapadia ,
We have forwarded your inquiry to our Subject Matter Expert for further assistance.
LP DAAC User Services

Hi Joe,
Sorry for the delay, we are in contact with the data provider and as soon as we hear what is going on I will let you know.
Thanks,
Brett