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We are glad to hear you were able to access the data using your remote desktop. Thanks for reporting back. Since both you and your colleague in the lab were seeing the same error it could be related to the VPN you use, your lab's network, or settings on your window machines.

Hello @slwood and @kryzhanivsky We are looking into this issue and will report back with more information. Thank you- Danielle

Hi @carlsopr Thanks for writing in with that suggestion. I'll pass your feedback along to the AppEEARS team and will follow up if they have a response. Thanks -- Danielle

Hi @quyj We'll take a look at this and report back soon. Thanks --Danielle

hi @zhooukee Could you please mention which specific MODIS product you are working with? (For example: MOD09A1) that will help us direct your question to the right team. Thank you - Danielle

Hi @cbourque17 AppEEARS is currently working and I am able to access it. Are you seeing the error using this link? https://appeears.earthdatacloud.nasa.gov/?

Hello! It looks like these two searches are using different search parameters, resulting in a different number of results returned. The search in Earthdata Search is filtering down to EOSDIS only collections, however the linked search in CMR is not filtering for EOSIDS only collections. To query wit...

Hello @hbeyer We are looking into your question and will write back when we have additional information. Thanks -- Danielle

Hello @alexkrart We are looking into your question and will write back when we have additional information. Thanks -- Danielle

hello @silviahuber Thanks for writing in and reporting those missing data. I'll talk to our SDLC team to check on their status and will report back.