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@deace.
We have forwarded your inquiry to our Subject Matter Expert for further assistance.
Thank you,
Janice

colleen_spalding , and t_jucker , Sorry for the issues with accessing GEDI through Earthdata. Presently, we are not completely sure what is causing the issue, but it is most certainly being addressed. What we do know is this issue only pertains to GEDI data that is requested using the "Customi...

@fboschetty247,

Please find the download links below:
(link=) e4ftl01.cr.usgs.gov/PullDir/030713398111811
(link=) e4ftl01.cr.usgs.gov/PullDir/030713398288671
Let us know if you have any further questions.
Janice

fboschetty247 , The LP DAAC has had some email server issues and our technical engineers are currently working the issues. We sent you the download links for the orders you sent through LPDAAC@usgs.gov email. Please let us know if you did not get those emails. I have asked for the download link and...

@muraokahiroyasu,
The LP DAAC is having issues with email server issues and our technical engineer are currently working on a fix. Please send me the order ID number and I can request the download link for you.
Thank you,
Janice

rsglab2011 , The LP DAAC is currently working the issues with sending email replies to users. There is no estimate of time when these issues will be resolved. I have requested the download link for your order and will send you the download link once I receive it from our technical support. Thank yo...

rsglab2011 , When you are ready to submit another order for ASTER On-demand, please contact lpdaac@usgs.gov Our technical support would like to troubleshoot and resolve the issue with sending these order notifications to you or possibly other users. You can delete the mail addresses from this conve...

@rsglab2011,
I have forwarded your inquiry to our technical support for further assistance.

rsglab2011 , I resent the email to both email addresses through our mail server. We cannot resend through Order Manager once they have completed and shipped. I had our engineer check to see if there were any bounce backs or delivery issues sending the notifications. You should have all the download...

rsglab2011 , Our records shows the email address we sent the notifications to would be the one you registered or updated your profile on the Earthdata search "rsglab-itc@utwente.nl". If you did not receive the notifications, you might want to check with your system administrator for email...