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Alaric,

From the information you've provided we can rule out the assymetric route problem :grin:
There was a modification to the firewall on 20 Jan 2017 that may improve things for you.
Are you still experiencing difficulties?

Sean

Stefan,

There was a change to the firewall on Jan20th that may improve your connection.  If you are still seeing unacceptable slowness, please see the recent "access issue" post and follow the suggestions contained.

Sean

No.  Not yet at least.  The l2gen program was originally developed for multispectral sensors with the only bands above 720nm used for aerosol retrieval.  Rrs is clamped to 720nm in the code.HICO is the first hyperspectral instrument l2gen can process, and we are still refining that ca...

Ana,When the geolocation process fails it leaves behind three log files that are often useful in diagnosing the failure.These files start with the following prefixes:LogUserLogReportLogStatusLook at these files and if you can't interpret the cryptic messages contained, attach the files to a post...

The size of the box should be sufficiently large to have statistical confidence in the retrieval, but small enough to ensure that the average measurement is representative of that seen by the in situ data.  If the waters are homogenous, you can use a larger region.  If there is a lot of lo...

The OB.DAAC's transition to using EarthData Login for all user registration needs has been completed.  We appreciate your patience as we resolved a few issues that cropped up during the transition.  Notice to Data Subscription Users With this transition, all future subscriptions will be associated w...

Another  option is to install a prebuilt python package (e.g. anaconda) .
Works on my Mac...
Sean

Hmmm...
well, we may have to resurrect our proxy set up to try to debug this, which means it may be a while before I can be of any help...

Sean

Ana,

To rule out a transient network issue, could you try again and let me know if you get the same failure?

Sean

Ana,It seems you are able to successfully connect, so the issue is likely the proxy problem with the SeaDAS scripts.  I've pushed an update to the $OCSSWROOT/run/scripts code with what I hope will resolve your issue connecting from behind a proxy.Please update your OCSSW installation and tr...