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An issue that was preventing subscriptions from updating in the File Search server was identified and corrected.
Your subscriptions should now be up to date.

Thanks,
Tommy

An issue that was preventing subscriptions from updating in the File Search server was identified and corrected.
Your subscriptions should now be up to date.

Thanks,
Tommy

I find 23 active subscriptions for VIIRS or Aqua under your account, and all but sub_id=665 have matched in the last 24 hrs, can you be more specific about which subscriptions you are having problems with?

Thanks,
Tommy

Those times are before the start of the mission. Aqua began collecting science data on 4-July-2002 (Day 185) at 00Z. I'm not sure why those files are turning up in your query, I don't find them in our system.

Tommy

The MODIS data situation has been resolved and the L0 data are flowing once again.
Your subscriptions should be up to date shortly. Please let me know if this is not the case.
Thanks again,
Tommy

There is a server problem upstream at our source of L0 data. Our MODIS NRT processing is suspended until  the problem is resolved.

Thanks for your patience,
Tommy

Looks like the web folks have it sorted out. You can retry your queries, they should work.
Sorry for the trouble.
Tommy

I'm able to reproduce what you are reporting. We're looking into it.
Thanks,
Tommy

The web programmers have tracked down the errant script and all of the missing files should be available shortly.

Tommy

I see what you are referring to as well. I will pass this along to the web developers.

Sorry for the trouble,

Tommy