Forum

Hi @benrsa84, You will receive an email from Earthdata for tracking progress when orders update. Once you receive an email with "Your request has moved from state PROCESSING to CLOSED" the customer needs to look for an email with a subject line stating "Subject: LP DAAC ECS Order Noti...

Hi @ derkgoodstuff The USGS EROS Center recently completed a significant maintenance activity, after bringing the systems back up the LP DAAC has been experiencing high volumes of user traffic. This has been impacting data downloads for some users and causing timeouts. We have been implementing fixe...

The Land Processes Distributed Active Archive Center (LP DAAC) is pleased to announce the availability of the Terra and Aqua combined Moderate Resolution Imaging Spectroradiometer (MODIS) Version 6.1 Land Cover Type data products in yearly intervals from 2001 to 2020. The MCD12Q1 data product at 500...

NASA's Earth Surface Mineral Dust Source Investigation (EMIT) was successfully installed on the International Space Station (ISS) and has provided its first view of the Earth. According to NASA’s Jet Propulsion Laboratory (JPL), the milestone, called "first light," took place at 7:51 p.m. ...

The LP DAAC is currently experiencing a service degradation event that is causing intermittent access to downloads from the LP DAAC data archive. The LP DAAC is actively working towards a resolution. We apologize for any inconvenience this may be causing. https://lpdaac.usgs.gov/news/lp-daac-data-ac...

We are experiencing a higher than average load on the data pool after our planned maintenance which is causing time out issues. It is up and running, so please continue to try accessing it throughout the day.
If you continue to have issues, please contact lpdaac@usgs.gov
Thank you,
Janice

We are experiencing a higher than average load on the data pool after our planned maintenance which is causing time out issues. It is up and running, so please continue to try accessing it throughout the day.
If you continue to have issues, please contact lpdaac@usgs.gov

We are experiencing a higher than average load on our servers after our planned maintenance which is causing time out issues. It is up and running, so please continue to try accessing it throughout the day.
If you continue to have issues, please contact lpdaac@usgs.gov
Thank you,
Janice

We are experiencing a higher than average load on the data pool after our planned maintenance which is causing time out issues. It is up and running, so please continue to try accessing it throughout the day.
If you continue to have issues, please contact the LPDAAC@usgs.gov
Thank you,
Janice

We have been experiencing a large influx of user connections since we came up from downtime last week. We are aware of the issue and trying our best to resolve it.
Thank you for your patience.
Janice