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It is working again.
If I had to guess, I suspect that the real-time subscription database and the other one are out of sync.

I had the same problem last night near midnight where all my VIIRS and MODIS downloaded files were "bad" as in html files. It happened on machines in both Tampa and in Saint Petersburg.I was able to d/l the correct files doy 296, today.However, I am getting the errors again just now (note ...

Well, almost. I was trying to fix why Brian's stuff was failing. He is posting his issue (actually Chuanmin's issue), that he was troubleshooting.
Brock

Sean,Please close this. When I updated with this command:install_ocssw.py -b v7.5 --aquaSomehow things were not proper in the environment. I had the script print out the l2gen version, and it was the incorrect version.I made some corrections, and restarted the processing, and all is well.Sorry for t...

I have this version
searobin 170 :/optics1/software/seadas/seadas-7.5.3/ocssw/share/common> l2gen -version
msl12 9.5.0-V2019.3 (Aug 16 2019 12:47:35)

Tommy,Brian was having issues with l2gen, and asked me to run the suggestion here:https://oceancolor.gsfc.nasa.gov/forum/oceancolor/topic_show.pl?pid=48109;hl=MODIS%20geolocation%20processing%20failedSo he asked me to run:install_ocssw.py -b v7.5 --aqua as per the topicNow my processing is failing w...

Sean,I now seeing this error (-E- clo_getOptionString: option=water_spectra_file needs to be set), please advise:[optics0]$ /shares/cms_optics/apps/seadas/seadas-7.5/ocssw/bin/l2gen_new_9.5.0-C2019.3  par=A20192381530.1KM.NAAMES.L2_LAC_OC.parInput file /work/b/bmurch/tmp/S4P_MODIS_H5_MODISA.NAA...

Sean,I think I got everything done correctly eg:[optics0]$ ldd /shares/cms_optics/apps/seadas/seadas-7.5/ocssw/bin/l2gen_new_753 | grep found        liboc.so => not found                               ...

Sean,Thanks for your advise, I will check. It appears that these are missing:[bmurch@optics0 bin]$ ldd l2gen_new_753  | grep found        liboc.so => not found        libhdf5_hl.so.10.3.0 => not found        libhdf5.so.10.3.0 => not fo...

Tommy,Can you please advise on the best way to update "just" l2gen?https://oceancolor.gsfc.nasa.gov/docs/ocssw/md_src_l2gen_Changelog.htmlShows Unreleased9.3.0 - 2018-04-09However, I did a install to another location, and then tried to run the new version which ran. I see there is a large ...