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@@vllgsbr2, Try submitting your order again.

Try "earthdata-support@nasa.gov". This should work.

Try using support@nasa.gov instead.

Please try submitting your order again.
You can access your previous orders by clicking on "Past Orders" button on the left side of the ordering page (your first screenshot).

Try submitting your order again.

The API issue is resolved. It should work now.

All,
Please try placing your orders again.

Send your search query (the URL from the page) and screenshot of the page before you submit your order.

The VIIRS/NPP Day/Night Band 6-Min L1B Swath 750m, short-name VNP02DNB is a Level 1 swath product which is not projected to any coordinate system. The easiest way to project these data is to use LAADS post-processing tool available from "Find Data" interface at: https://ladsweb.modaps.eosd...