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Cedric,

You need to update your processing code.  The change to HTTPS-only for our data servers is affecting you...

Sean

Alaric,Our network guru had this to say:"My best guess from the tcpdump logs is packet loss somewhere in the path to us.When his client sends the "Hello" our server does not seem to get the packet and does not respond. He makes three(3) more "Client Hello" attempts and on th...

Ah good catch :smile:
The master and v7.3 should be the same, but may need a git pull.
or better yet git checkout v7.3

Sean

If your $OCSSWROOT/run/scripts directory was successfully updated it should use https connections and not be redirected.Verify that you see the following when running git log in the script direcotry:$ cd $OCSSWROOT/run/scripts$ git log --onelined2acbb5 removed non-ASCII character bug459d226 http/htt...

Last year we installed l3mapgen in our production stream in place of the older smigen.The l3mapgen program outputs the maps using the same product definition file asthe l2gen program.  The nflh product is stored as a scaled integer at L2 and now at L3mas well.The GeoTIFF exporter also follows t...

Does sound like something between your machine and our servers.  We don't throttle connection bandwidth.    Goddard is near Washington, D.C.

Sean

Alaric,Are you still experiencing difficulties?  I'm seeing the occasional "SSL handshaking" error in our logs with an IP I think is yours(there are two under the subnet 130.39.189/ reporting the errors)  But oddly there are also successful data transfers, so there seems to b...

Glad things are back to normal :grin:

As for querying for data, you could set up a subscription for the data. 
The file_search utility can then return the files that match you subscription(s). 

Sean

Stefan,There is nothing on our side that would limit your connection speed.  I did see that your IP is doing about 3 times as many file_search requests as file downloads.If you're using file_search in a script, is it because you have a subscription that you're querying?  If so, you...

Alaric,

From the information you've provided we can rule out the assymetric route problem :grin:
There was a modification to the firewall on 20 Jan 2017 that may improve things for you.
Are you still experiencing difficulties?

Sean