Search found 83 matches

by dem1
Fri Jan 21, 2022 8:37 am America/New_York
Forum: Home
Question: Recommendations to avoid Blacklisting
Replies: 4

Re: Recommendations to avoid Blacklisting

After analysis of our global HTTP requests logs we finally found that another service was also wrongly generating a lot of requests... so it seems that the issue is on our side, sorry!
Anyway we are still interested by any recommendation to avoid blacklisting.
by dem1
Fri Jan 21, 2022 3:55 am America/New_York
Forum: Home
Question: Recommendations to avoid Blacklisting
Replies: 4

Re: Recommendations to avoid Blacklisting

I just had now several time the same error again even with the 10 seconds delay so it seems not enough.
by dem1
Fri Jan 21, 2022 3:45 am America/New_York
Forum: Home
Question: Recommendations to avoid Blacklisting
Replies: 4

Recommendations to avoid Blacklisting

Hi, We have a download chain since a long time to download your L2 products, and it seems that we were blacklisted from (nearly) 2022-01-19 17:00 UTC to 2022-01-20 12:00 UTC. I think this is related to the recent reprocessing concerning ozone issue because our chain have downloaded more files, but o...
by dem1
Mon Jan 11, 2021 12:20 pm America/New_York
Forum: Home
Question: MODIS RF stopped since 2020-08-01?
Replies: 5

MODIS RF stopped since 2020-08-01?

Hi,

It seems there are new MODIS products distributed for august (our automatic downloading chain just get them) but they are still in QL refined mode, is it normal?

Thanks in advance,
Julien
by dem1
Mon Dec 14, 2020 3:04 am America/New_York
Forum: Home
Question: MODIS RF stopped since 2020-08-01?
Replies: 5

MODIS RF stopped since 2020-08-01?

Hi,

We see no new MODIS (Aqua and Terra) RF products since 2020-08-01 (134 days), do you know when new data will be available?

Thanks in advance,
Julien
by dem1
Fri Dec 04, 2020 5:55 am America/New_York
Forum: Home
Question: MODISA QLP stopped since 2020-12-03 17:50:00?
Replies: 1

MODISA QLP stopped since 2020-12-03 17:50:00?

Hi,

It seems there is no new MODISA QLP products since yesterday 2020-12-03 17:50:00, is there an issue?

Thanks in advance,
Julien
by dem1
Thu Sep 10, 2020 11:11 am America/New_York
Forum: Home
Question: No new MODISA QL since 2020-08-16
Replies: 2

No new MODISA QL since 2020-08-16

Thanks!
by dem1
Wed Sep 09, 2020 3:50 am America/New_York
Forum: Home
Question: No new MODISA QL since 2020-08-16
Replies: 2

No new MODISA QL since 2020-08-16

Hi,

MODISA QLP are OK but there is no new QL since 23 days (usually available between 15-20 days).
Is there an issue with these products? Maybe related to MODISA outage?
Do you know when then will be available?

Thanks,
Julien
by dem1
Mon Aug 17, 2020 3:52 am America/New_York
Forum: Home
Question: MODISA QLP stopped since 2020-08-16 08:45:00?
Replies: 1

MODISA QLP stopped since 2020-08-16 08:45:00?

Hi,

It seems there is no new MODISA QLP products since yesterday 2020-08-16 08:45:00, is there an issue?

Thanks in advance,
Julien
by dem1
Tue May 05, 2020 10:42 am America/New_York
Forum: Home
Question: No new VIIRSx RF and MODISx QL since 2020-04-14
Replies: 4

No new VIIRSx RF and MODISx QL since 2020-04-14

Yes for VIIRS the delay is not on QL products but on RF, because (if I'm not wrong) the VIIRS RF consolidation is the same than the MODIS QL.