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Thank you for looking into it! I replied to your email. If I find it is something I'm doing wrong I'll post it here so other people can be less stumped when it comes up

-Andrew L.

Sean - thank you, that worked perfectly!

I’m having an issue with downloading data from nrt3 that I’m hoping someone reading this can help with. When I use a newer earthdata token (expires on 6/9/2025) it fails with a response saying I need to be logged into earthdata: $ wget -v --no-use-server-timestamps --timeout=20 -O /scratch/lance-to-...

We are upgrading from a very old version of SeaDas / ocssw to a new one and are experiencing some trouble. When we call a command of the form l2gen maskland=0 proc_cloud=on maskcloud=on cloud_thresh=0.1 maskhilt=0 maskstlight=0 resolution=1000 gas_opt=8 l2prod=rhos_XXX,rhos_YYY,rhos_ZZZ ifile=S20250...

I'm getting the identical error when attempting to process the MODISA granule from 2025-01-01 20:15:00

Whatever the issue is it is still present. Do you have any further debugging suggestions, please?

Tommy, Thank you for your reply. The checksums match, so we definitely have the same files. Interesting. Are there other conditions that could cause that exception / error? I looked back in our archives and the last MODISA file we successfully processed from L1A to L2 was for 2024-12-24 21:30 UTC in...

Since sometime after 2024-12-26, running modis_L1B.py has failed on all MODISA L1B files. Here's what appears in the command line when we run it: -------------------- modis_L1B.py --del-hkm --del-qkm -o S20241229200500-L1B-MRA-OBPG.hdf S20241229200500-L1A-MRA-OBPG.hdf S20241229200500-GEO-MRA-OBPG.hd...

We generally download NPP L2 surface temperature data from OBPG using non-extracted subscription # 3288. The last data we were able to download was 2024-09-25 09:54 UTC. (It's now 2024-09-26 20:05:02 UTC, so there has been no data for ~32 hours). Could someone from OBPG please investigate the proble...

I noticed that an API has been set up for managing earth data bearer tokens which is described here: https://urs.earthdata.nasa.gov/documentation/for_users/user_token I'm having trouble getting the /api/users/tokens request to work even when using credentials that work fine when I log into earthdata...

Tommy,

Thank you for your reply.

Unfortunately I'm not seeing any new MODIS A or T L1A data on the website of via our subscriptions. Perhaps some step in the processing needs to be "poked", please?

Thank you in advance for your further help with this!

-Andrew L.