Search found 96 matches

by OB.DAAC - amscott
Mon Oct 04, 2021 2:24 pm America/New_York
Forum: Questions/Comments
Question: Max retries exceeded
Replies: 2

Re: Max retries exceeded

Please follow the instructions in solution on this post regarding certificate expiration: viewtopic.php?f=7&t=2612
by OB.DAAC - amscott
Mon Oct 04, 2021 12:56 pm America/New_York
Forum: Questions/Comments
Question: Issued certificate has expired
Replies: 1

Re: Issued certificate has expired

Please view this post and ensure that you have done the same on your system to resolve certificate issues: viewtopic.php?f=7&t=2612
by OB.DAAC - amscott
Mon Oct 04, 2021 12:51 pm America/New_York
Forum: Questions/Comments
Question: recording time of data
Replies: 7

Re: recording time of data

Hello,

For a quick peek into metadata of files before downloading you can view data from Earthdata Search. Once you have downloaded data onto your machine you can to open it with data analysis software, such as SeaDAS to view the metadata.
by OB.DAAC - amscott
Mon Oct 04, 2021 8:37 am America/New_York
Forum: Questions/Comments
Question: Lets Encrypt error
Replies: 7

Re: Lets Encrypt error

It's great that you both have been able to retrieve your data! To follow up on our end: Our system admins confirmed that if/when you receive messages like 'Let's Encrypt' or similar, first make sure that you have applied all available software updates and security patches to your own systems. A rebo...
by OB.DAAC - amscott
Fri Oct 01, 2021 3:16 pm America/New_York
Forum: Questions/Comments
Question: Lets Encrypt error
Replies: 7

Re: Lets Encrypt error

Hi Jeff, Our systems admins updated certificates this morning. To help us figure out if this caused an issue for you, please send an email to connection_problems@oceancolor.sci.gsfc.nasa.gov with the following information: 1. The date and time you last attempted to access the site 2. The IP network ...
by OB.DAAC - amscott
Fri Oct 01, 2021 12:19 pm America/New_York
Forum: Questions/Comments
Question: Email Notification when Subscription data is available?
Replies: 2

Re: Email Notification when Subscription data is available?

Hello,

Depending on how you set up your subscriptions when you are creating them, under the sensor tab, you can choose how you want to receive your images.
by OB.DAAC - amscott
Fri Oct 01, 2021 11:48 am America/New_York
Forum: Questions/Comments
Question: MERIS Level 1 API search
Replies: 1

Re: MERIS Level 1 API search

Hello,

It works if you leave off the characters after the wildcard in your search string for MERIS.
search=EN1_MDSI_*
by OB.DAAC - amscott
Thu Sep 30, 2021 3:19 pm America/New_York
Forum: Questions/Comments
Question: Update: Aqua Anomaly recovery effort
Replies: 4

Re: Update: Aqua Anomaly recovery effort

Hi Kevin,

Yes, since Sean's message confirms that the recovery effort has been completed, your interpretation is correct. OBDAAC does not have a special location where recovered data is placed. It is routed to it's nominal location. Any gaps that remain in the data could not be recovered.
by OB.DAAC - amscott
Tue Sep 21, 2021 5:24 pm America/New_York
Forum: Questions/Comments
Question: seadas update luts problem
Replies: 3

Re: seadas update luts problem

Should be fixed. Please try and let us know if you have continued issues.