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Hello,It is impossible to connect to your site since yersterday 15h10 UTC, probably our IP address (xx.xxx.xx.xx) is again blocked (see my previous post on March 28).Could you please authorize the connection back ? We would also like to know what event led to the block of our IP address. We have bee...

Hello,On page https://oceandata.sci.gsfc.nasa.gov (/VIIRS-SNPP/L2/2019/086/), clicking on the last files of the day (e.g.V2019086235400.L2_SNPP_SST3.nc), returns an error 404. It looks like the file, though being visible on the page, is not physically present on your server. We have thus experienced...

Hello,No connection to oceandata.sci.gsfc.nasa.gov was possible between yersterday 18hUTC and today 13hUTC. It works fine now. But it looked like our IP address was banned (xx.xxx.xx.xx). We checked on our side that our scripts did not make erroneous or wild wget requests (we have been banned in the...

Hello,

We have seen that VIIRS JPSS-1 L1A and GEO files are available on your Direct Data Access directory. Are these files ready to be processed to Level 2 with SeaDAS, or does it need a new version of SeaDAS (I guess that at least some specific LUTs are necessary) ?

Thanks

Jacques

Hello Sean,Thank you for this very useful information. We identified the problem in our scripts, which was due to unsufficient wget optionsBefore, our wget options were limited to : --continueNow we just added : --timeout 300 --tries 2. Option timeout will limit the access duration to 5mn, and optio...

Hello,Sorry for this new post, but our IP address has been blocked again from yesterday 15hUTC to today 10hUTC, after three days with successfull connectionAs we have the feeling to make correct wget requests now, we would like to obtain from you more specific information from your logs about some u...

Thank you Dana for this information.We just made modifications to the way we download the ancillary files needed by our data processing (download once for all instead of each data processing downloading the ancillary data) : this should reduce drastically the number of wget requests. Fingers crossed...

Hi Dana,
Unfortunately, the access has not been permitted last night, so we would appreciate if you could check it again.
Is it possible to have more detail on the "many errors from your ip address" ? We must seek what process on our side has been responsible for that
Thanks

Jacques

Good evening,Our access to your server was impossible during two consecutive days :from 21 August 20h UTC to 22 August 10h UTCfrom 22 August 14h30 UTC to 23 August 10h UTCIt looks like our IP adress (xx.xxx.xx.xx) is blockedWe had similar issues in the past (see https://oceancolor.gsfc.nasa.gov/foru...

Hello,We apologize again for making excessive wget requests on your site, leading to ERROR 404, as already mentioned in a previous post (https://oceancolor.gsfc.nasa.gov/forum/oceancolor/topic_show.pl?tid=8432). We thus guess that our IP address (xx.xxx.xx.xx) is blocked again for this reasonThe exp...