Search found 291 matches

by LP DAAC - jwilson
Thu Sep 02, 2021 8:52 am America/New_York
Forum: Home
Question: Can't download AST_08(ASTER L2 Surface Kinetic Temperature) product
Replies: 2

Re: Can't download AST_08(ASTER L2 Surface Kinetic Temperature) product

Thank you for your inquiry. You will receive an email from Earthdata for tracking progress when orders update. Once you receive an email with "Your request has moved from state PROCESSING to CLOSED" the customer needs to look for an email with a subject line stating "Subject: LP DAAC ...
by LP DAAC - jwilson
Mon Aug 30, 2021 1:44 pm America/New_York
Forum: Home
Question: modes detected by Gaussian fits
Replies: 3

Re: modes detected by Gaussian fits

We hope you received assistance from the GEDI developer. We have closed this question as requested.
Thank you,
Janice
by LP DAAC - jwilson
Wed Aug 18, 2021 9:51 am America/New_York
Forum: Home
Question: modes detected by Gaussian fits
Replies: 3

Re: modes detected by Gaussian fits

Thank you for your question. Our Subject Matter Expert sent this inquiry to the GEDI developer for further assistance.
by LP DAAC - jwilson
Thu Aug 12, 2021 3:46 pm America/New_York
Forum: Home
Question: AST_08 download failed
Replies: 1

Re: AST_08 download failed

We apologize you're having trouble accessing your ordered data. In addition to the status email you received, you should expect to receive an email directly from the data provider indicating the steps needed to access the data. Have you checked your junk folder or any spam tools you may be using tha...
by LP DAAC - jwilson
Tue Aug 03, 2021 10:54 am America/New_York
Forum: Home
Question: NASADEM only 8781 meters for Mt. Everest?
Replies: 6

Re: NASADEM only 8781 meters for Mt. Everest?

Dear Haijun, As mentioned in the previous reply it's based on SRTM (along with few other DEMs), which does full fill mission performance requirements of 16 m absolute vertical error. At this time the Private Investigator (PI) has not replied to our request for further guidance. We apologize for the ...
by LP DAAC - jwilson
Wed Jul 21, 2021 3:34 pm America/New_York
Forum: Home
Question: MCD15A3H.061 (4 day LAI) Processing schedule
Replies: 3

Re: MCD15A3H.061 (4 day LAI) Processing schedule

We have forwarded your inquiry to our Subject Matter Expert for assistance.
by LP DAAC - jwilson
Fri Jul 16, 2021 10:57 am America/New_York
Forum: Home
Question: NASADEM only 8781 meters for Mt. Everest?
Replies: 6

Re: NASADEM only 8781 meters for Mt. Everest?

Our Subject Matter Expert is still waiting a response from the PI.
We apologize for the delay.
by LP DAAC - jwilson
Wed Jun 23, 2021 1:20 pm America/New_York
Forum: Home
Question: NASADEM only 8781 meters for Mt. Everest?
Replies: 6

Re: NASADEM only 8781 meters for Mt. Everest?

The user is right about what he observed w/ the NASADEM tile. The NASADEM User Guide doesn't have any information on its vertical accuracy. It's based on SRTM (along with few other DEMs), which does full fill mission performance requirements of 16 m absolute vertical error. I don't know what's causi...
by LP DAAC - jwilson
Tue Jun 22, 2021 1:10 pm America/New_York
Forum: Home
Question: Tile metadata in the GetCapabilities file
Replies: 3

Re: Tile metadata in the GetCapabilities file

We have reached out to a Subject Matter Expert for any further guidance.
by LP DAAC - jwilson
Mon Jun 21, 2021 4:23 pm America/New_York
Forum: Home
Question: How to make a time series based on pixel location
Replies: 5

Re: How to make a time series based on pixel location

We have forwarded your inquiry to a Subject Matter Expert for further assistance.