Search found 116 matches

by OB ODPS - jgwilding
Thu Jan 21, 2021 12:04 pm America/New_York
Forum: Questions/Comments
Question: problems with MODIS / VIIRS Data access some anc data d/ls fine
Replies: 11

problems with MODIS / VIIRS Data access some anc data d/ls fine

Can you view the HTML in a browser to see what it is asking for, such as maybe an Earthdata login prompt?  Verify .netrc values?  Remove the ./.urs_cookies_get_* files to force a new one?I can't replicate the problem, so the getfile service is functioning.  You're saying it is...
by OB ODPS - jgwilding
Thu Jan 21, 2021 11:27 am America/New_York
Forum: Questions/Comments
Question: problems with MODIS / VIIRS Data access some anc data d/ls fine
Replies: 11

problems with MODIS / VIIRS Data access some anc data d/ls fine

The URLs on your failed examples seem to be missing the /getfile/ element of the URL.  The first successful case has it .../cgi/getfile/name-of-file but the others have .../cgi/name-of-file

john
by OB ODPS - jgwilding
Tue Jan 19, 2021 10:44 am America/New_York
Forum: Questions/Comments
Question: Most files coming down as HTML
Replies: 3

Most files coming down as HTML

Have you tried adding the --netrc option to your command?  I ran your command and got the same HTML output, but adding the --netrc option brought down the actual data.

john
by OB ODPS - jgwilding
Thu Dec 31, 2020 8:44 am America/New_York
Forum: Questions/Comments
Question: Day 346 Missing MET_NCEPR2 file
Replies: 3

Day 346 Missing MET_NCEPR2 file

Hi Jane.Seems that we did not receive the standard NCEP GDAS file for Dec 11 12:00 from which we would make N202034612_MET_NCEP_6h.hdf, and that file is the main input to the NCEPR2 process. NCEP keeps 10 days of the GDAS files online, which indicates that the file did not get posted within a 10-day...
by OB ODPS - jgwilding
Thu Dec 10, 2020 1:20 pm America/New_York
Forum: Questions/Comments
Question: Problem access to ocean color data
Replies: 4

Problem access to ocean color data

The only time you need more than one ATT/EPH file is when the start or stop time of the granule being processed aligns with the start or stop time of an ATT/EPH file, which isn't the case for this granule.  Its start/stop times are well within the periods of the ATT/EPH files chosen.  ...
by OB ODPS - jgwilding
Fri Dec 04, 2020 8:04 am America/New_York
Forum: Questions/Comments
Question: MODISA QLP stopped since 2020-12-03 17:50:00?
Replies: 1

MODISA QLP stopped since 2020-12-03 17:50:00?

Hi Julien,

Indeed there was an issue.  The source server from which we obtain the L0 data started behaving oddly.  We switched to a secondary server, and the files were queued for ingest.  It will take our system an hour or two to catch up.

Regards,
john
by OB ODPS - jgwilding
Mon Nov 30, 2020 12:01 pm America/New_York
Forum: Questions/Comments
Question: older file, not all att or eph files returned
Replies: 2

older file, not all att or eph files returned

Brock,In the first case, the returned ATT file is a refined one with 2-hr coverage. With a 5-min granule starting at 1740, it's all you need.  The NRT files, both ATT and EPH, provide 5-min coverage, so you always need two of those when they are used.  The refined EPH for Aqua are deli...
by OB ODPS - jgwilding
Wed Nov 25, 2020 8:07 am America/New_York
Forum: Questions/Comments
Question: MODIS Data download
Replies: 4

MODIS Data download

Hi Amita,

The order is being restaged now.  You should receive a new staged-notification email within the next 15-30 minutes, if not sooner.  Let me know if you need help downloading the files.

john
by OB ODPS - jgwilding
Tue Nov 24, 2020 5:57 pm America/New_York
Forum: Questions/Comments
Question: MODIS Data download
Replies: 4

MODIS Data download

Hi Amita,

We can have the order restaged for you.  Do you know what the order-id is?

john
by OB ODPS - jgwilding
Fri Oct 23, 2020 5:36 pm America/New_York
Forum: Questions/Comments
Question: Subscriptions Empty
Replies: 11

Subscriptions Empty

Mark,Well, our admins have checked logs going back to Oct 1 and don't see any blocks on that IP or any in the /24 subnet.  So unless you gave me the wrong IP address by mistake, it doesn't look like the problem is related to blocking.  The next time you see the problem, you could t...