Forum

Dear user,

The issue has been resolved.

Please try your data download again.

Thank you

Dear user,

We’re investigating this issue and will keep you posted as soon as we have an update. We appreciate your patience and sincere apologies for the inconvenience.

Dear user,

We’re investigating this issue and will keep you posted as soon as we have an update. We appreciate your patience and sincere apologies for the inconvenience.

Dear user,

Please contact NOAA User Services for NOAA-related data.
SPSD.Userservices@noaa.gov

Thank you,

Dear user,

I cannot replicate your error. The MERLIN tool opens correctly for me.

MERLIN Tool link:
https://l0dup05.larc.nasa.gov/merlin/merlin#

MERLIN tool User Guide:
https://asdc.larc.nasa.gov/documents/misr/guide/MERLIN_User_Guide.pdf.

Regards,

Dear user,

VNP14IMGTDL_NRT is processing Leve 2. INFO : https://cmr.earthdata.nasa.gov/search/concepts/C1942970257-LANCEMODIS.html
VNP14IMG_NRT is processing Level 2. INFO: https://cmr.earthdata.nasa.gov/search/concepts/C1886251885-LANCEMODIS.html

Regards,

Hello user,
In order to re-direct your question to the correct center and expert, can you please let us know where did you obtain the datasets and the long name of the datasets you are having questions with?

Thank you,

Hello user,

Pardon us for the late answer. I just came across your posting.
Has your question been solved?
If not, please let me know the product name you used.

Thank you,

Dear user,

I would suggest contacting any of the PDS Nodes.
https://pds.nasa.gov/contact/contact.shtml

Regards,

Dear user, The metadata ShortName for the PLATFORM has changed over time. Your query specified platform=Suomi-NPP, which was not how the metadata was defined earlier on. The platform was defined as "NPP". A query for the platform which included _both_ of these values will return the result...