Search found 173 matches

by GES DISC - mgreene
Wed Dec 06, 2023 4:40 pm America/New_York
Forum: Questions/Comments
Question: File Not Available for Download
Replies: 5

Re: File Not Available for Download

Hello, This is the GES DISC User Service. We are aware of this issue and our staff are working to resolve it. Once it is resolved we will contact you. Regards, GES DISC User Service Note: To subscribe to our monthly announcements mailing list, send a message with “Subscribe” in the Subject line to g...
by GES DISC - mgreene
Wed Dec 06, 2023 2:59 pm America/New_York
Forum: Questions/Comments
Question: error downloading NLDAS - File not available
Replies: 3

Re: error downloading NLDAS - File not available

Hello, This is the GES DISC User Service. We are aware of this issue and our staff are working to resolve it. Once it is resolved we will contact you. Regards, GES DISC User Service Note: To subscribe to our monthly announcements mailing list, send a message with “Subscribe” in the Subject line to g...
by GES DISC - mgreene
Tue Dec 05, 2023 10:41 am America/New_York
Forum: Questions/Comments
Question: error: Cannot open cookies file
Replies: 4

Re: error: Cannot open cookies file

Hello,

Our GLDAS data and subject matter experts will examine your question and formulate a reply shortly.
Top
by GES DISC - mgreene
Tue Dec 05, 2023 10:35 am America/New_York
Forum: Questions/Comments
Question: data download problem
Replies: 2

Re: data download problem

Hello,

Our NLDAS data and subject matter experts will examine your question and formulate a reply shortly.
by GES DISC - mgreene
Tue Dec 05, 2023 8:19 am America/New_York
Forum: Questions/Comments
Question: File Not Available for Download
Replies: 5

Re: File Not Available for Download

Hello,

Our NLDAS data and subject matter experts will examine your question and formulate a reply shortly.
by GES DISC - mgreene
Wed Nov 29, 2023 4:17 pm America/New_York
Forum: Questions/Comments
Question: extracting costumized TROPOMI data fails
Replies: 8

Re: extracting costumized TROPOMI data fails

The fix is projected to make it to OPS on 6/Dec/2023. Apologize for any inconvenience.
by GES DISC - mgreene
Tue Nov 21, 2023 10:39 am America/New_York
Forum: Questions/Comments
Question: extracting costumized TROPOMI data fails
Replies: 8

Re: extracting costumized TROPOMI data fails

Hello,
This is to inform you that the variable subsetting bug in Earthdata Search affects OCO2_L2_Lite_FP as well as S5P_L2__CO___Hir_2. The fix is to use the GES DISC subsetting instead. The EDSC fix is projected to make it to OPS on 6/Dec/2023.

Regards
by GES DISC - mgreene
Mon Nov 20, 2023 3:07 pm America/New_York
Forum: Questions/Comments
Question: extracting costumized TROPOMI data fails
Replies: 8

Re: extracting costumized TROPOMI data fails

Hello, Thank you for your interest in using Sentinel-5P data at GES DISC. There is currently an issue with variable subsetting in the Earthdata Harmony tool, and staff are working to fix it. Please try your request again without selecting a variable subset and let us know if this resolves your error...
by GES DISC - mgreene
Mon Nov 20, 2023 10:29 am America/New_York
Forum: Questions/Comments
Question: extracting costumized TROPOMI data fails
Replies: 8

Re: extracting costumized TROPOMI data fails

Thank you for your question. A Subject Matter Expert has been notified and will answer your question shortly.
by GES DISC - mgreene
Tue Nov 14, 2023 2:10 pm America/New_York
Forum: Questions/Comments
Question: MERRA-2 skin temperaute
Replies: 2

Re: MERRA-2 skin temperaute

Our MERRA-2 data and subject matter experts will examine your question and formulate a reply shortly.