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Thanks for clarification.

Best
Yuyuan

Hi,

Sorry to bring an old question up. I just wonder if the image bands are still not supported?

Best,
Yuyuan

Dear Support,

Click "Start Date" or "End Date", the calendar doesn't pop up. Click any sensor, the configuration window doesn't pop up, either.
And, where can I access the "Subscriptions" or "Data Dashboard" from the new home page?

Thanks,
Yuyuan

It's working, many thanks!

Yuyuan

Sorry, I was away from my computer. Right now, I'm running these commands: For NT, it failed with the same connection issue: getanc --disable-download -m 'olcis3a' -s '2023177154049' -e '2023177154049' --ancdb='/work/o/oo_processing/tmp/junk.db' For NR, it succeed immediately: getanc --disable-downl...

Thanks Tommy, My internet is stable. Because my cronjobs are running back-to-back, the OLCI-NT cronjob is followed by a MODIS one, and no error for the MODIS. The command lines for NT and NR of the same subscription (area) are literally the same, but I call them in different time (NR good, NT failed...

Add: One cronjob may call 'getanc' multiple times depending on how many new files staged. The number can be 20+ or even 40+, not all of them failed, sometimes worse, sometimes better. It dumps all error messages making the cornlog very long, it's annoying. I added a catch exception mechanism to run ...

Dear Support, My cronjobs read MODIS/VIIRS/OLCI subscriptions and download new files staged, then run 'getanc' command to get ancillary files. However, I encountered the weird thing, the cronjobs run very well except for OLCI NT subscriptions. The error message is posted in the end. But it doesn't m...

Dear Support,
I'm downloading modis l0 data. It's error for both via curl and in browser. Please advise.

Thanks,
Yuyuan

Thanks for clarification. -Yuyuan

OB ODPS - towens wrote: ↑Mon Apr 24, 2023 9:24 am America/New_York This was a case where the granule would not process with the refined attitude data so it failed back to the predicted data.

Tommy