Forum

I am looking into the email issues. You can always access your data orders through the Order Manager web interface:
https://oceandata.sci.gsfc.nasa.gov/odps/orders/

Tommy

Request ID 2983 & 2984 are not configured for FTP distribution. They are set for email only. You can modify that setting by clicking on the subscription id on https://oceandata.sci.gsfc.nasa.gov/subscriptions/list I will look into why you are not receiving mail. Have you checked that they are no...

Request ID 2962, 2963, 2964 are not configured for FTP access. They only have the mail option selected. You can modify that setting by clicking on the subscription id on https://oceandata.sci.gsfc.nasa.gov/subscriptions/list I will look into why you are not receiving mail. Have you checked that they...

Not at this time. We have discussed having different file names for the QLP and QL and may implement this in the future.

If you set up a non-extracted subscription to the QL data, that subscription query will only return QL file names.

Tommy

Our provider of refined OI2AV SST data is experiencing network problems and data availability has been erratic for the past week.They have delivered refined data for 08-Jul-2017 (189) and 10-Jul-2017(191) but not 09-Jul-2017(190). When those data are made available to us we will process the refined ...

These requests were submitted as extracted subscriptions. As such the data are on the FTP site:
e.g.:
ftp://samoa.gsfc.nasa.gov/subscriptions/MODISA/XM/jstum/2925/
ftp://samoa.gsfc.nasa.gov/subscriptions/MODIST/XM/jstum/2926/

Tommy

These are minor code changes that added support for other missions and have no effect on the VIIRS and MODIS products.

Tommy

The QLP products are Preliminary Quick Look products that are produced from the VIIRS L0 session files with available ancillary data including predicted data and climatology.The QLP are replaced within about two hours by the QL which are Quick Look products that are produced from the VIIRS L0 time-b...

The subscription service has been restored. 
An errant lock file had things hung up.

Tommy

Level 1 and Level 2 data are available as soon as they are processed via the Browser at https://oceancolor.gsfc.nasa.gov/cgi/browse.plLevel 3 data are created after a full day of L2 data are processed. If you need L3 data sooner, you can fetch the L2 data and use the SeaDAS software to process them ...