Search found 69 matches

by jstum
Thu Aug 30, 2018 9:20 am America/New_York
Forum: Questions/Comments
Question: Data access stopped due to IP adress blocked
Replies: 24

Data access stopped due to IP adress blocked

Hello Sean,Thank you for this very useful information. We identified the problem in our scripts, which was due to unsufficient wget optionsBefore, our wget options were limited to : --continueNow we just added : --timeout 300 --tries 2. Option timeout will limit the access duration to 5mn, and optio...
by jstum
Tue Aug 28, 2018 6:23 am America/New_York
Forum: Questions/Comments
Question: Data access stopped due to IP adress blocked
Replies: 24

Data access stopped due to IP adress blocked

Hello,Sorry for this new post, but our IP address has been blocked again from yesterday 15hUTC to today 10hUTC, after three days with successfull connectionAs we have the feeling to make correct wget requests now, we would like to obtain from you more specific information from your logs about some u...
by jstum
Fri Aug 24, 2018 9:41 am America/New_York
Forum: Questions/Comments
Question: Data access stopped due to IP adress blocked
Replies: 24

Data access stopped due to IP adress blocked

Thank you Dana for this information.We just made modifications to the way we download the ancillary files needed by our data processing (download once for all instead of each data processing downloading the ancillary data) : this should reduce drastically the number of wget requests. Fingers crossed...
by jstum
Fri Aug 24, 2018 6:21 am America/New_York
Forum: Questions/Comments
Question: Data access stopped due to IP adress blocked
Replies: 24

Data access stopped due to IP adress blocked

Hi Dana,
Unfortunately, the access has not been permitted last night, so we would appreciate if you could check it again.
Is it possible to have more detail on the "many errors from your ip address" ? We must seek what process on our side has been responsible for that
Thanks

Jacques
by jstum
Thu Aug 23, 2018 8:34 am America/New_York
Forum: Questions/Comments
Question: Data access stopped due to IP adress blocked
Replies: 24

Data access stopped due to IP adress blocked

Good evening,Our access to your server was impossible during two consecutive days :from 21 August 20h UTC to 22 August 10h UTCfrom 22 August 14h30 UTC to 23 August 10h UTCIt looks like our IP adress (xx.xxx.xx.xx) is blockedWe had similar issues in the past (see https://oceancolor.gsfc.nasa.gov/foru...
by jstum
Tue Jun 19, 2018 7:53 am America/New_York
Forum: Questions/Comments
Question: Our IP address is blocked again...
Replies: 1

Our IP address is blocked again...

Hello,We apologize again for making excessive wget requests on your site, leading to ERROR 404, as already mentioned in a previous post (https://oceancolor.gsfc.nasa.gov/forum/oceancolor/topic_show.pl?tid=8432). We thus guess that our IP address (xx.xxx.xx.xx) is blocked again for this reasonThe exp...
by jstum
Wed May 02, 2018 9:39 am America/New_York
Forum: Questions/Comments
Question: Impossible to connect to your server
Replies: 2

Impossible to connect to your server

Hello Sean,Sorry for non answering earlier, I was out of my office the last two weeks.We have 404 errors when we try to access to a directory that does not exists yet. This error occurs every day between 0h UTC and typically 03h UTC because the day number directory has not yet been created on your a...
by jstum
Thu Apr 12, 2018 10:29 am America/New_York
Forum: Questions/Comments
Question: Impossible to connect to your server
Replies: 2

Impossible to connect to your server

Hello,Connection to oceandata.sci.gsfc.nasa.gov was impossible between :April 9 14h47 UTC and April 10 10hUTCApril 10 20hUTC and April 11 10h UTCApril 11 19hUTC and April 12 10h UTCOutside of these time periods everything is fine.Do you experience some problem on your side ?Is our IP address (xx.xxx...
by jstum
Fri Feb 16, 2018 9:50 am America/New_York
Forum: Questions/Comments
Question: No new data in my subscriptions
Replies: 2

No new data in my subscriptions

Hello,There are no new recent data in my two MODIS L1A subscriptions (1661 and 1688) : data from yersterday (day 046) is missingCuriously, I made yersterday morning a modification in these subscriptions, just extending the southern limit from 5N to 0N : could this modification be responsible for tha...
by jstum
Thu Jan 25, 2018 9:11 am America/New_York
Forum: Questions/Comments
Question: Delay on MODIS data availability ?
Replies: 1

Delay on MODIS data availability ?

Hello,

It seems that MODIS data are delayed : last granule is of yersterday around 10h UTC
When do you expect the restart of production ?

Thanks,

Jacques