Forum

@deace,
The Subject Matter Expert will reply here on the forum when assistance is needed from the LP DAAC. We will post on this forum question once a resolution is provided.
Thank you for your patience.
Janice

@muraokahiroyasu,
We appreciate you letting us know you received the download link notification from LP DAAC.
I will forward your comments to management for future clarification of the email notification.
Kind regards,
Janice

@wangyifan852,
The LP DAAC has forwarded your question to our Subject Matter Expert for assistance.
1. The recently downloaded MOD11C3 and MOD13C2 data does not contain SDS datasets(Index of /MOLT/MOD11C3.006 (usgs.gov))
Kind regards,
Janice

@deace.
We have forwarded your inquiry to our Subject Matter Expert for further assistance.
Thank you,
Janice

colleen_spalding , and t_jucker , Sorry for the issues with accessing GEDI through Earthdata. Presently, we are not completely sure what is causing the issue, but it is most certainly being addressed. What we do know is this issue only pertains to GEDI data that is requested using the "Customi...

@fboschetty247,

Please find the download links below:
(link=) e4ftl01.cr.usgs.gov/PullDir/030713398111811
(link=) e4ftl01.cr.usgs.gov/PullDir/030713398288671
Let us know if you have any further questions.
Janice

fboschetty247 , The LP DAAC has had some email server issues and our technical engineers are currently working the issues. We sent you the download links for the orders you sent through LPDAAC@usgs.gov email. Please let us know if you did not get those emails. I have asked for the download link and...

@muraokahiroyasu,
The LP DAAC is having issues with email server issues and our technical engineer are currently working on a fix. Please send me the order ID number and I can request the download link for you.
Thank you,
Janice

rsglab2011 , The LP DAAC is currently working the issues with sending email replies to users. There is no estimate of time when these issues will be resolved. I have requested the download link for your order and will send you the download link once I receive it from our technical support. Thank yo...

rsglab2011 , When you are ready to submit another order for ASTER On-demand, please contact lpdaac@usgs.gov Our technical support would like to troubleshoot and resolve the issue with sending these order notifications to you or possibly other users. You can delete the mail addresses from this conve...