Search found 192 matches

by LP DAAC - jwilson
Fri Oct 28, 2022 10:42 am America/New_York
Forum: Questions/Comments
Question: Download ASTER Digital Elevation Model V003
Replies: 3

Re: Download ASTER Digital Elevation Model V003

dani_movie98 , Have you checked your junk folder or any spam tools you may be using that could be blocking the emails from LP DAAC? You will receive an email from Earthdata for tracking progress when orders update. Once you receive an email with "Your request has moved from state PROCESSING to...
by LP DAAC - jwilson
Mon Oct 24, 2022 1:07 pm America/New_York
Forum: Questions/Comments
Question: 401 Error when Passing Credentials Resolved
Replies: 0

401 Error when Passing Credentials Resolved

Users have been experiencing 401 errors when trying to pass Earthdata Login authentication credentials to access data via scripts. The LP DAAC is pleased to report that this issue has been resolved. Users that were experiencing this error are encouraged to try their script again. If you are still ex...
by LP DAAC - jwilson
Mon Oct 24, 2022 1:02 pm America/New_York
Forum: Questions/Comments
Question: how to extract the exact the shape of GEDI shots
Replies: 5

Re: how to extract the exact the shape of GEDI shots

@deace,
The Subject Matter Expert will reply here on the forum when assistance is needed from the LP DAAC. We will post on this forum question once a resolution is provided.
Thank you for your patience.
Janice
by LP DAAC - jwilson
Tue Oct 18, 2022 12:58 pm America/New_York
Forum: Questions/Comments
Question: Cannot down load ASTER L2 Surface Reflectance SWIR&VNIR
Replies: 3

Re: Cannot down load ASTER L2 Surface Reflectance SWIR&VNIR

@muraokahiroyasu,
We appreciate you letting us know you received the download link notification from LP DAAC.
I will forward your comments to management for future clarification of the email notification.
Kind regards,
Janice
by LP DAAC - jwilson
Tue Oct 18, 2022 9:34 am America/New_York
Forum: Questions/Comments
Question: several problems in downloading data
Replies: 3

Re: several problems in downloading data

@wangyifan852,
The LP DAAC has forwarded your question to our Subject Matter Expert for assistance.
1. The recently downloaded MOD11C3 and MOD13C2 data does not contain SDS datasets(Index of /MOLT/MOD11C3.006 (usgs.gov))
Kind regards,
Janice
by LP DAAC - jwilson
Tue Oct 18, 2022 9:25 am America/New_York
Forum: Questions/Comments
Question: how to extract the exact the shape of GEDI shots
Replies: 5

Re: how to extract the exact the shape of GEDI shots

@deace.
We have forwarded your inquiry to our Subject Matter Expert for further assistance.
Thank you,
Janice
by LP DAAC - jwilson
Tue Oct 18, 2022 9:21 am America/New_York
Forum: Questions/Comments
Question: Unable to download GEDI data from Earth Data portal
Replies: 4

Re: Unable to download GEDI data from Earth Data portal

colleen_spalding , and t_jucker , Sorry for the issues with accessing GEDI through Earthdata. Presently, we are not completely sure what is causing the issue, but it is most certainly being addressed. What we do know is this issue only pertains to GEDI data that is requested using the "Customi...
by LP DAAC - jwilson
Fri Oct 07, 2022 2:30 pm America/New_York
Forum: Questions/Comments
Question: ASTER Data Download
Replies: 2

Re: ASTER Data Download

@fboschetty247,

Please find the download links below:
(link=) e4ftl01.cr.usgs.gov/PullDir/030713398111811
(link=) e4ftl01.cr.usgs.gov/PullDir/030713398288671
Let us know if you have any further questions.
Janice
by LP DAAC - jwilson
Tue Oct 04, 2022 10:39 am America/New_York
Forum: Questions/Comments
Question: ASTER Data Download
Replies: 2

Re: ASTER Data Download

fboschetty247 , The LP DAAC has had some email server issues and our technical engineers are currently working the issues. We sent you the download links for the orders you sent through LPDAAC@usgs.gov email. Please let us know if you did not get those emails. I have asked for the download link and...
by LP DAAC - jwilson
Wed Sep 28, 2022 12:42 pm America/New_York
Forum: Questions/Comments
Question: Cannot down load ASTER L2 Surface Reflectance SWIR&VNIR
Replies: 3

Re: Cannot down load ASTER L2 Surface Reflectance SWIR&VNIR

@muraokahiroyasu,
The LP DAAC is having issues with email server issues and our technical engineer are currently working on a fix. Please send me the order ID number and I can request the download link for you.
Thank you,
Janice